Pizza Hut

"**2/29/2024 - Second complaint since no one has yet to contact me from the Pizza Hut Headquarters** On February 5, 2024, I ordered a pizza online from Pizza Hut at 210 S Cedar Ridge Dr., Duncanville, TX 75116, around 11:00 am. Despite arriving at the drive-through window at 11:25 am, I waited patiently for 10 minutes with no one attending to me. Frustrated, I parked, entered the restaurant, and observed a Hispanic employee and a white female making pizzas. After standing there for 4 minutes, the gentleman ignored my greeting. I called for assistance, and the female responded, "In a minute." Despite waiting for an additional 7 minutes, they continued to ignore me. Seeing my pizza ready behind the counter, I retrieved it myself. The white female then confronted me, stating I couldn't take the pizza, and abruptly banned me while displaying disrespectful behavior. This experience, marked by disrespect and racism, has led me to decide never to return to Pizza Hut. The lack of customers in the drive-through and the restaurant suggests broader issues at this location. I urge the manager to hire staff who are kind, respectful, and not racist towards black customers to ensure the success of the business."

"I placed an order online first off my pizza taste like it didn’t have any sauce on it at all. It was not ready and I came home 10 min after the time it was supposed to be ready and still wasn’t. My Cinnabons were old and barely had icing on them. I payed for 2 Pepsi and 2 Mt Dew but got 2 Dr Pepper instead. I ordered thin and crispy pizza and it wasn’t crispy from the looks of the crust on the bottom I don’t even think it was fully cooked. Ps I could post the review with NO STARS SO I HAD to put a star…….."

"I love Pizza Hut, I even crave it sometimes but this Pizza Hut is horrible. For years I always hesitate to go there because of past issues. I ordered online and for the third time, I asked for a refund…unbelievable. And they made me wait extra time for the incorrect order. And don’t get me started on the quality. I ordered a meat lovers and it looked like a 2 topping pizza. I ordered Bread sticks because they are the bomb and they got that wrong with cheese on them. The third pizza was supposed to be a pepperoni, and it was a meat lovers that I would give it a grade of a C. People really need to stop doing business there, so this place shuts down."

"Slow and poor service workers take no interest in the quality of the food or service dough was not cooked enough had to come home and Re cooked"

"9.99 1 topping large pizza plus I added 2 extra topping which came to 22.04 lus tip to an uber driver total $27. N where is my toppings? This weak."