Wendy's

"Went through drive through ~11AM. Was charged $20 for two biggie bags which sounded wrong. Was late for class so I went to check receipt when i got home but there was no receipt. No straws and fries were not in one of the biggie bags, and the food was stale overall and not hot. No way tax was $5-6 so not only was I overcharged but also missing food with no proof since they didnt provide receipt. Not coming here again. Read the other reviews and you’ll probably agree in not coming as well. Come here if you want to risk losing your money or an upset stomach. Better off going to Weinerschnitzel tbh. They’re nicer and more honest. Or Canes. They have nice workers. Sincerely, A former fast food employee"

"I work in customer service so i’m pretty patient when it comes to working behind the counter. me and my dad ordered breakfast 10 to 15 mins before 10:30. they eventually called us up and the guy behind the counter said that they do not have anymore wedge fries but he would give us larger fries to make up for it or we can wait for them to make more, as he said that the older black lady, i think was the manager interrupted him and said “we will not make anymore.” the guy was very sweet and wanted to help but she was very rude and had a bad tone. Then i ordered a coffee and he was going to go get me some but the lady said “we don’t have cold brew” in a rude tone again. I was very upset on how she was talking to us. he then said something about ketchup and she quickly said “we don’t have no ketchup.” not even looking at us to talk to us, looking at her phone and also had the ugly tone. Then I got my food and the sauce was missing so i have to go to the counter once again and ask for some, the lady was just looking at me ugly while the guy got me the sauce. oh by the way they did have ketchup. I usually go to the one in new deal and they have the best customer service but this one was very unprofessional and rude. I hope y'all will do something about this lady because i have seen a lot of reviews about her. i hope you don’t take “the black lady”. that’s the only way i can describe her. thank you, we will not be going back."

"Poor customer service. The black lady who acts like the manager is rude and should not be working in customer service. She would fit well in construction. Customer service means you will do your best to serve your customers, not tell them what you will not be doing for them. My daughter and I came in for breakfast and yes we arrived 10 minutes before breakfast was over, but we had our order in before 10:30. When our order was ready the counter guy said they did not have wedge fries because they were not serving them any more. He did ask if we wanted to wait and the lady chimed in "We will NOT be making anymore!" Then my daughter said she had ordered a coffee, once again the lady chimed in "We will NOT be making anymore either!" Once we sat down and unwrapped our breakfast sandwiches, my daughter's sandwich was missing the butter sauce she ordered and had to return to the counter to ask for it, this time the lady didn't chime in but gave my daughter a go to hell look. Wendy's you really need to make a change here, as I see this is not the only time that lady has been called out for being rude in these reviews."

"Wow !! What a disappointment! Fries very greasy, coffee cup 1/2 filled, and the sausage biscuits....pre cooked and dry!! Hey owner you've got a big problem. Why this location is always with low traffic. Your service sucks and your food is old and dry or greasy. Fix it, or prepare to close . Wow,, go get trained at Canes or Chick-fil-A....that's great customer service and hot fresh food! Not pre cooked like you. Garbage!"

"I had Wendy's for lunch on a Friday. When we tried to enter from the parking lot, the door was locked. After a guest opened the door for us, we notice that it was labeled "Emergency exit only". From what I gather, you are supposed to walk all the way to the front of the store by the street to enter. Once we were in, it took a while to get our order taken and the clerk seemed to be put out that she had to take our order. later we found that there are self order Kiosks by the door. The food was average and the dining room was very clean."