Plainview Chrysler Dodge Jeep Ram

"Unethical behavior and taking advantage of the elderly all this dealership is doing is stealing peoples cars and selling them high priced vehicles by adding lies to the forms they are filling out do not go there if you don’t want to be taken advantage of. I’m re-editing this review cause I received a general reply from the dealership stating to reach out and they would help with the matter I’m here to tell you that we have reached out several times and each time they are basicly telling us to go “pound sand”they really don’t care and further more they are not totally up front of who is a the manager there they want to leave you in a state of confusion"

"I was broken down during travel. They worked me in, diagnosed the issue, fixed it, and sent me on my way. Excellent knowledge and listened carefully to my symptoms. Very reasonable rates. Highly knowledgeable tech. Nailed the issue. This service team gets a full five stars."

"I really like this dealership a lot. Recently I had issues with a jeep that I had purchased at a different dealer in Lubbock Tx. My vehicle overheated and was taken to the nearest dealer. Had so many issues with warranty coverage and the dealer whom I purchased it from. Mark (who has giving me amazing service with other of my vehicles previously there) referred me to John Taylor. I promise guys you can’t go wrong, I mentioned my frustration paying for a vehicle recently purchased that had been not drivable for 4 months. he took everything under his hands and gave me all the options I could take to get out of it or fix it. I decided to get it swapped I mentioned what I like and wanted and he had it deliver in less than 50 minutes same day. They took my damaged recently purchased jeep w. swapped it for a gladiator my favorite color, no issues whatsoever. Paper work was so fast, and he explained all the extra things included in the package. JT will definitely answer all your questions and take care of you. Best service ever."

"Customer service was good but my car wasn't cleaned as I hoped. 100$ + to have it vacuumed. My cup holder was still dirty and sticky, the air vents, the door edges inside gunk with dirt and dust. About 4-5hrs late, made me feel I was not a priority and the last rushed job of the day. I called as suggested,nobody answers."

"Had an awesome experience purchasing a 2023 hornet for my wife. I couldn't locate the unit we wanted. JT went above and beyond helping me. He not only located the hornet with the options wanted. He had the vehicle delivered to us at home in Big Spring. I was a little nervous buying a car without a visit to the dealership or without even seeing the car. But JT assured me all would be well. And it was! My wife loves her new Hornet! Thanks again JT!!!"