Domino's Pizza 108 W Octagon Main Exchange, Cannon Air Force Base, NM 88103

"Got a mango habanero chicken sub with no mango habanero on it. When I called to asked if they were out or something they just said “we do have it, sorry that’s just an oversight on our part” I responded with “ok” and was met with another apology followed by silence. Sorry doesn’t doesn’t fix the fact that I just paid for something I didn’t get."

"It seems like every time we go to order food they are out of something. Usually it's coca cola which is fine but tonight they were out of coca cola and every single boneless wing option. They only had bone in sweet mango habanero. Starting to get a little ridiculous its not even 9pm yet and they're meant to be open until 1am. The driver went out of his way to get us some coca cola from the exchange. The employees are pretty good and I don't blame them for the lack of products."

"Ordered my pizza at 18:13, was notified that the driver was on their way at 18:35. Driver drove one street over then I watched the driver go to 3 other houses then back to domino's. Now my order says delivered at 18:52 but the delivery driver never came back. I understand if you are understaffed. You have our cell phone number so shoot us a call or text so we can understand what's going. Like, am I getting my $32 worth of food? Or you guys just going to lie and say it was delivered and keep the tip? Little bit of communication would have kept me from leaving a poor review. But just for an update it's now 19:20 and the manager or supervisor said he watched the delivery driver grab it so he knows it's on the way. I'm glad that my pizza was out of the oven and sitting on the heating rack for 45 minutes and will now be delivered to me, nothing like a rock hard crusty or soggy pizza. I guess from now I'll be going in the store to pick up instead of expecting a delivery that seemingly never arrives. I will order from here again and if I get better service next time I will gladly update my review, who knows might just be having a rough night. Updated from 1 to 3 stars because the manager and the driver were very courteous and kind."

"EDIT (5/21/21): I think they've been changing their staff out, because I have had nothing but polite deliveries and pick-ups since I started ordering from them again. The quality of the food is still alright, and deliveries generally go smoothly. I'd say they deserve to go up to three stars, as opposed to the one star I gave originally. Original: I'll start by saying the food here has always been of fair quality, I've never gotten the wrong order, and they're quick to call you if anything's wrong. ... However, I've had a delivery guy threaten to report me to the commander for ordering towards the end of business hours, even though the delivery was still on-time and during business hours. My job on this base is food services. There isn't a policy that allows a food place to report people for expecting food towards the end of business hours, so I'm glad to know that Domino's tolerates threatening their customers. Also, they've left the food at my door without knocking or anything multiple times, so if cold pizza is your guilty pleasure, then this place is for you."