SERVPRO of Evergreen Park/South Chicago City

"OK first off... water damage is the worst. I had been in my new home for only a few months when our sewer line severed from the house and caused a lot of water damage in our main floor laundry room but absolutely destroyed our finished basement. Eddie Serna and his crew did an incredible job and maintained such a clean working environment. Everything was blocked off with these zippered up walls, the floors were protected with floor runners and even my stairs they laid protection for all their ups and downs. I have small children so I was worried about mold also, but these guys were so thorough that I was left very confident I would have no issues. Thanks for the peace of mind and professionalism throughout the process. Very grateful for people like him and the work they did!"

"I had a great experience with Servpro during an unfortunate and stressful event of my house being flooded. Jesus and his team are very professional, knowledgeable in their area of expertise, and very kind and respectful. They walked me through every step of the process and explained the things they were doing and why in a way of terms that I can understand. Upon mitigation they covered all my personal items and furniture in plastic wrapped and handled EVERYTHING with care, as if it were their own. Jesus and his team were always prompt, on time, never late and always finished by the deadline time they stated. Great communication throughout my process. I never had to keep reaching out to Jesus and his team. He always kept me informed. I highly recommend SERVPRO’s services and hope all get to work with Jesus and his crew."

"The crew of SERVPRO/ clean-up services was very Professional & Knowledgeable of my concerns with my basement cleanup after a recent flood. The crew of Richard Franklin & Sergio Hernandez did a amazing job of cleaning & deodorizing my basement.I would highly recommend their services to all my family & friends!! I will continue to use their services. Thanks SERVPRO for a job well done. MSgt Linda L GREENE USAF"

"I worked with Eddie Serna and he was terrific. I had extensive water damage across 2 floors and was very focused on ensuring no mold in my dream/forever home, and Eddie was able to remediate and remove damaged parts of the house to ensure no mold. And Eddie did all the work by being careful with my house/possessions. Thank you Eddie!"

"Tamika Robinson and Tyrek Selby to the rescue! I manage a high rise and we had a loss at our property. They were on-site within the hour of the call placed. They have been excellent in working with my owners and keeping me up to date on the remediation. So thankful for both of them. They are hand workers and great to work with!"