Hampton Inn & Suites Bridgeview Chicago

"This hotel was overall quite nice and I think I would return. The staff was all very accommodating, kind and friendly which is difficult to find these days. They were on time with the breakfast opening and helped me with all the questions I had. The rooms look to be partially renovated which gave them a nice/newer feel upon arrival. After a few hours in the room I did start to notice some signs of neglect such as deep dents in the walls and a large patch of water damage in the ceiling causing the wallpaper to peel away. It wasn’t a big deal for me but it could be to some others. I still found the room clean and comfortable. I informed the front desk and they were apologetic. They do have an airport shuttle however it has hours. When I was there it was M-F 7-3 so don’t rely on it if you have a weekend or evening flight. Additionally, the location was much farther from the airport than I expected it to be. It took us approximately 17 minutes from the front door to the terminal and it cost me $20+ for the ride share. Overall nice and for a good price I would be happy to return."

"Room was clean. Stay was kinda noisy but that's OK. The crime is the 2 ladies at the front desk penalizing me for an early check out. I informed them after my one night's stay that I would be leaving the next day. The clerk with glasses told me she couldn't give me a receipt because I booked a reservation for a month. They also charged me a $20 deposit. Then she said, because I'm checking out, that I won't be able to ever come back. WHY WOULD I??? A reservation is a reservation. That's it's!! This is not an apartment complex. I told her I was here for work and my work moves me around. You just cancel the reservation and charge me for the one night. I'm with a government agency. Do not use this hotel for long term business. She doesn't even know her tax rate. Poor customer service. As a business you should always be able to provide a receipt. But she's mad because I'm not going to be there as long as my original date. Then, she told the other clerk to document that "customer is aware she can't check back in"...who does that?? This makes the entire stay TRASH, in my opinion."

"Amazing stay at this hotel, and the hot breakfast was so much better than most other places I’ve stayed in at this price point. I stayed here for a few days during a very tough time, and coming back to this hotel every night was very comforting and relaxing despite everything going on in my outside life. I was so glad I chose a place to sleep that at least made me feel safe, comfortable, and the shower was seriously spa-like. Can’t recommend enough!"

"Stay was overall great. Staff is very nice. Pretty clean. Walking distance to restaurants and gas stations. Pool area is small and was taken over by kids so we were not able to use it at all during our stay. We were given a room upgrade since we were staying there for a quick anniversary getaway. That was much appreciated. We would stay there again."

"Didn’t even check out before writing this review! This was an amazing hotel, very clean, spacious and the staff is Oh so friendly! It’s a great location just about a half hour from downtown. The breakfast is amazing and they do a great job of making sure the dining/breakfast area stays clean. I will definitely be back here in April with my party of 50+. Definitely recommend!"