Masters Heating & Cooling

"Shelby was just here to repair my furnace and I can give him a positive review for the work that he did. He was friendly, professional and explained everything that he did. Masters should not have charged for the call because it was a mistake from the previous service call. I highly recommend Shelby, not so much masters. But the response time was great!"

"Our technician was Caleb, and he was fantastic! He takes the time to explain everything that is going on, and what he did to do the repair. We decided to sign up for maintenance repairs and he also took the time to explain what good this would do for us and what all he did for this as well. Not only does he pay close attention to telling the details and have great customer service, but we have 2 dogs and he even makes them feel good about his presence. He is what has made our experience with Masters so amazing! We are grateful!"

"Our furnace stopped working, we called Masters and within a couple hours they had a technician at our door. The technician was polite and knowledgeable. It did not take long before he was able to get the furnace running. Shelby to the rescue! Great work"

"We have used Master’s heating and cooling maintenance program for many years and have been very satisfied. This year’s service call was a definite reason to continue. Paul called and said he would arrive in about an hour and did so on time. He was very knowledgeable and reminded us of some tips for routine care and explained thoroughly what he was doing for the maintenance call. When he found a problem with the blower he checked thoroughly for the cause and contacted both his supervisor and company support for help. He did not give up on finding the cause and the made arrangements for the part to be ordered. This occurred on a Friday and we had the new part installed the following Tuesday. Well before the weather change! We would recommend Paul and Master’s to all."

"We called Masters for a second opinion on a issue we was having with our heat pump, Xavier did the service call and explained to us what the problem was, he was very polite, answered all our questions. Masters was very fast at getting the parts needed to fix the issue, Caleb came out and did all the repair work, he was polite, let us know what he was doing, we was very impressed with how professional he was, but also just how very friendly he was. He was great with our autistic grandson who was sometimes a little to interested in what he was doing .. I will recommend this company to everyone.."