Huntington Bank

"I stopped by for a cashier's check and to add my wife as a signor to a business account. We were the only customers in the branch or in the drive thru. They were too busy to take the five minutes to handle this request while both of us were standing in the building. They said we would need to make an appointment to come back. I saw three people in the cubicles but none were able to take a few minutes? The rest of my business accounts are with Chase and I've never walked out of a Chase branch without such a simple request being taken care of on the spot. I'm honestly stunned at this level of customer service. Use caution if you are looking to move you business accounts to this branch. Your time does not seem to be valued. I'll amend this review if there is an appropriate response to my concerns."

"This Huntington, and the company as a whole, is an absolute joke. My family has had our money here for over a decade, but no more. We're moving it all out. I recently met with a banker and the manager and tried to get my rate on a money market updated to what they offer new customers. To get their best rates you need to bring in more than, $25,000 of "new money" aka money that is not from a Huntington account. Asked them how long I needed to stand outside with a check for it to count as new money and was asked if I wanted to close my account in more words than that. Hey, no problem. They will wring their hands and say that they advocated for you or put in complaints. Remember that they work there and will not rock the boat or bite the hand that feeds for you. Do yourself a favor and check out one of the local banks in the area. Bank of Indianapolis is right across the street and Lake City is a bit west but they both seem to actually want customers. I am getting 10 times per month what I got per year in interest at a competitor on my money market after moving with no promotional hoops. Not an exaggeration. Shop around, you won't be back."

"I concluded all business with this establishment today. Wasted almost an hour in the branch and still didn't get done what I needed to. I have sent multiple international wires from this branch in the past with no issues. Today I was berated by the person helping me that I didn't bring in the wire instructions that I have used in the past. Every other time I never needed it and the information was readily available. After she found the wire instructions she refused to transfer money between my two accounts. Closing all my accounts here."

"Michele Corwin is AMAZING! I am a young entrepreneur, just starting my own business. I’ll be honest, I was very blind to the many financial aspects of opening your own business as a sole proprietor. Michele was very patient with me, helped me navigate through all of the information, and explained things in a way that I could understand them. She truly walked me through the process, step by step. I would HIGHLY recommend working with Michele. You won’t be disappointed. She took the time to ask great questions in order to get to know me in terms of my current financial situation, financial goals, and potential obstacles that may arise in the future. Huntington made a stellar decision by hiring Michele! Very pleased :) Thank you, Michele!"

"Very helpful and supportive in understanding the best ways to rebuild credit. Also very supportive in working with small business. I've moved from Fishers to the northwest side, and this bank is now one of the furthest from me, yet I still bank here face to face."