Mailing Station

"The clerk took advantage of my 90 year old father who uses a walker and has a hard time getting around. He charged my dad $69 to overnight (via "UPS Saver," no less) a 3 page letter to me. When my dad, who knows nothing about overnight shipping or mailing anything (my deceased mother took care of that sort of thing for him), mentioned that the price seemed awfully high, and was that normal, the clerk told him that "California is a long way from Indiana" and assured him that other mailing methods were even more expensive. BEWARE! UPDATE: Owner responded, so I double checked the prices. UPS charges $49 for this service, so the owner did a $20 markup. Both charges seem like a lot (UPS seems more extreme than the store, frankly). USPS would be $25 for overnight and $7 for 2nd day."

"Have had mailboxes here for years; excellent service and everybody seems to know your name before they've met you. Locally owned and very flexible and helpful whenever needed."

"I had the Fishers Mailing station create and print business cards for my husband. It was nice that they did'nt charge any setup or card creation fee. BUT it was a long a tedious process to get the design done. I gave them an example of the format I wanted with detailed notes about the colors and setup. The first design they created was correct but they added in a color I hadn't asked for. When they gave me a second design, the colors were correct but they changed the design. Needless to say it was a long process to get the design finalized. I do admit that I made changes multiple times, but the business card I needed for my husband had to meet specific requirements and The Mailing Station should be respectful of that. So, after two and a half weeks the cards were ready to be printed. I made the payment and they told me the cards would be ready within 3-5 business days and that somenone would contact me when they were ready for pick up. It had been 5 business days and I hadn't received a call to pick up the cards, so I emailed the owner about the status. A few hours later I received a phone call confirming that the cards were ready and I should pick them up at the 71st street location. I found this odd, being that I live in Fishers and there is a Fishers Mailing Station location. I asked why I had to go down to 71st and the employee told me that I had requested that location. The only way I communicated with this company is via email and I never requested to pick up these cards from another location. Why would I go to 71st street if the Fishers location is where I was doing all the work???? So, I requested they deliver the cards to the Fishers location and said they'd do that later that day or at the very latest, early the next morning. Well, I had a family member try to pick up the cards the next morning and they weren't there! An employee said they were at the 71st location!!!!! How frustrating!!! I needed to have these cards in my hand that day and I didn't have time to be running around town because of someone elses ignorance. To top it all off, I contacted the FIshers location later on to express my deep dissatisfaction and the employee seemed like he couldn't care less that the company had really put me out. WORST of all, the owner of The Mailing Station soon called me to address my concerns but much to my surprise he wasn't concerned about me and my experience at all. He was interested in blaming me for how long it took to design the card; he rambled on and on about how he should've charged me more and called me a difficult customer!!!! Without ever trying to sympathize with me or offer an apology he suggested that he should throw away my cards and refund my money....wow....good business strategy there! WILL NEVER RETURN AND WOULD NEVER SUGGEST ANYONE DOES BUSINESS WITH THE MAILING STATION!!!!!!"

"Had to return 3 large rugs to Wayfair, and since they weren't shipped in boxes they had to be re-wrapped in plastic. The incredibly kind people at Fishers Mail Post were happy to help! They are always prompt, professional, and polite. Thanks again guys!"

"The staff at Fishers Mail Post is very friendly and professional. They are very knowledgeable about shipping options and make helpful recommendations. I like the wide variety of services and products they offer."