Everwise Credit Union

"An awesome place for your banking needs. Great location in downtown Indianapolis."

"I would give negative stars if i could. Poor customer. It's been 1 headache after another since I opened this account. I purchased counter checks the tcu representative obviously hadn't been trained properly to create the checks and mis- printed them. The information was not correct on the checks. I didnt realize it until it was too late. I only utilize the checks to pay 2 specific bills. The checks were invalid so although the funds were there but the transactions did not go through. The recipient charged me late fees & returned check fees due the checks not goindg through. Although this was to no fault of mine. Tcu admitted to theirtheir fault but yet still I paid the cost for their mistake. This has happened 3 times. One company will no longer accept checks from me all due this situation with Tcu. At that time, I should have closed the account due to their incompetence. Yet here we are today. I alerted them about a fraudulent unauthorized charge for $496 on my account-TCU will not do anything. no investigation - funds will not be returned. nothing will be done. I am definetly closing the account now. I also bank with Chase, chase will at least refund the funds until an investigation is completed. Tcu is also out dated as far as the app. Tcu is just now attempting to catch up with the times with Zelle and mobile banking features.I still am not sure what the hype is about credit unions anyway. Perhaps in mortgage or other avenues because for typically banking I rate them an F- there are some many other banking options out there- I suggest you go with those."

"I want to know Whyyyyyyy when I have a family member my bank account # and she had some money transferred to my checking account that it is on an alert and when the lady called me today she was not only rude, her tone was very much inappropriate, I told her who the money came from and who she is to me and she asked me what did I need the money for like it was her business and even after I offered to do a three way call she said we’re not doing that but huh Whyyyyyyy. I would have drove to south bend if I would have known it was going to be a big problem and when I called my family member they said the same thing that they felt like they were being questioned and the person was being rude…"

"I have been a very happy customer with TCU for years now and the downtown branch (Washington & Capitol) has been my "go-to" branch for much of that time. Super helpful staff with friendly smiles...and usually COFFEE."

"Best TCU branch in town. The staff at this location are extremely nice and very helpful. Regardless of if I am conducting business in person or over the phone, they provide kind, fast and efficient customer care. This branch always answers the phone (unlike some other branches that I won't name)...so again, thank you for ALL that you do at TCU Downtown Indy!"