Jim Massey's Cleaners Norman Bridge
3791 Norman Bridge Road, Montgomery, AL 36105
Hours open
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
About the Business
Jim Massey's Cleaners Norman Bridge is a reputable laundry institution located at 3791 Norman Bridge Road in Montgomery, Alabama. With a history dating back to 1941, this family-owned and operated business has been providing top-notch dry cleaning and laundry services to the river region. What sets Jim Massey's Cleaners apart is their commitment to customer convenience - they offer free pick-up and delivery for all your cleaning needs. To make things even easier, they have a mobile app available for download. Trust Jim Massey's Cleaners Norman Bridge to take care of all your laundry needs with quality and efficiency.
Reviews
"Spring Fresh Always!"
"The young lady their name Brittany do an awesome job"
"The Service and Quality of Service is Excellent. Friendly and Courteous Ladies.Orders are always ready on time and I Love the VA Discount."
"I think way too often people talk about the bad, but say nothing about the good. Jim Massey on Norman Bridge rd is a superb cleaners with excellent customer service. I am a life long customer as long as I am in Montgomery Al. I recommend this cleaners above any cleaners in Montgomery."
"I will never do business here again. I originally came with 8 items (5 shirts. 3 jeans) the afternoon clerk was very polite and offered several pick up options trying her best to accommodate my needs. I asked for no starch and creases in my jeans. Upon returning 2 days later all my jeans were heavy starched and creased. The same employee I interacted with was at work. She apologized but told me my items would not be ready until Tuesday! It was Friday so you can see why I was a little upset. The employee apologized once again and offered to have my items ready on Monday at 5. She writes me a ticket on 9/21/18 that states Mon. 5pm all orders ready after 5. I didn’t get off work until 6 so I decide to just come on Tues. I arrive on Tues. hoping to see the same associate Instead I’m greeted (Not Hardly) by an older woman with the people skills of a pit bull. She rudely took my ticket typed and said “It ain’t ready it’ll be ready Wed at 5” while handing my ticket back. Now I’m asking and wondering why my 3 items aren’t ready. At this point the computer screen was spun around while the employee tells me “The computer says Wednesday at 5. I tell her my ticket says Mon at 5. She says nothing. I ask can I get a new ticket that reflected the change in time. She asks me rudely “What you need that for?” After explaining my reason she takes my ticket and proceeds to write in the corner “Tomorrow 5pm”. At this point the customer service was so bad I thought about going to the Dixie Cleaners down the street. I hate I decided to go in the Norman Bridge location because that may be my last time spending money with your company."
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