OneMain Financial 4141 Lincoln Highway, Matteson, IL 60443

"Very helpful, and professional. I 'm grateful to do business with one main Financial."

"I've been using One Main specifically the one in Matteson some years now...and I must say the customer service has gone down.. never had problems in the pass but recently I talked to a young man in there that was very rude and had no knowledge of anything and couldnt even call back to let me know my status and stopped answering the phone for remaining of the day..I had to call a different branch to finish the process. No I don't recommend this branch go to a different one..you will get better service elsewhere!!!"

"I received a solicitation call from the Matteson office regarding a new loan. I was interested and I was referred to Maria. She requested information which I immediately returned to her. The next day I had to call her repeatedly to get status on the new loan. We couldn’t get the online application to work. I eventually had to come in and sign documents. Maria left me in the cubicle to finish signing the documents by myself with little instruction. The manager even asked her why did she leave me. Anyway kudos to the Manager of the office. I don’t remember his name, but he was very nice and accommodating. He took over and gave me a lot of useful information. Also I referred a qualified customer and have not received my $100 referral fee."

"Paid a loan off and One Main reported my loan as closed which caused my credit score to go down 40 pts. Why would a company do that !? Report a paid off loan as PAID OFF!!! not CLOSED!! I wish they would stop calling and sending me mail. Not a good finance company even with excellent credit. Because if you don't put up collateral you'll still pay crazy interest. They should go out of business."