Suds-R-Us

"Charged me $9 for a washer listed for $7, place is consistently dirty and there is never any attendant on duty, many of the dryers don't close properly resulting in them opening and stopping randomly so I often come back to clothes that are still wet, and today I had to fight one of the washers for my clothes back, when I finally reached a person on their “customer service” line to ask about the washer I was talked down to, it was insinuated that I had broken the washer, and then the woman on the phone raised her voice and hung up on me. Extremely extremely rude and unprofessional."

"Put the dryer on medium and I came back check on my clothes and it was on high, my clothes smell burnt and they were too hot for me to even take out of the dryer. Told the attendant and she told me to put it on low next time and proceeded to explain different temperatures to me. God forbid I try and alert someone to a malfunction and they don't listen to me. Not the first time this has happened to me there, why would a dryer even need to get that hot? Addition: operator error???? So I put the dryer on high and burnt my clothes deliberately just give you a bad review. I PUT IT ON MEDIUM AND IT CHANGED ITSELF TO HIGH. FIX YOUR MACHINE. And I just checked my bank account and I was charged $9 for a $7 washer? Explain that"

"Dryer was so hot my clothes were steaming when I open the door to get my clothes out. It also needs a really good cleaning."

"Dirty on the outside and dirty on the inside. Had 2 washers stop mid load leaving our clothes soaking wet. Somewhere along the process a lighter that was not ours broke into pieces in our clean laundry. Took multiple drying cycles to get the clothes dry. On top of there there was no attendant to help or anyone willing to answer on any of the phone numbers. Gross place with terrible customer service."