Hometown Property Group, LLC

"Fixed our plumbing & electrical issue by the next business day. Lovely people to rent from!"

"Hometown Property Group has been my landlord or property manager for a couple years now. They seem to be very professional. They respond to my maintenance request quickly and professionally. I will continue to be with Hometown Property Group for as long as possible. Would definitely recommend."

"Just want to give a shout out to our fantastic maintenance man. He is super nice, knowledgeable and so professional. Great job!!"

"TLDR don’t rent an apartment from this company. I’m assuming all of the 5 star reviews are from employees, friends, and family members. My husband and I had our apartment at Parkside from April 2019- April 2023 and it was a wonderful place to live until Hometown Property group took over. After the complex was bought by them, they wanted to increase our rent by almost $500 with no justifiable means. We had neighbors who were asked to pay double their current rent to continue with monthly leases. The only explanation was that it was a nice location across from Hummel Park. They offer no amenities (pool, gym, lounge, etc) and they were not going to provide us updates to the outdated unit while we lived there if we decided to sign for another year. They would only be updating the units as the tenants moved out. We made the decision to leave and afterwards we were curious what “updates” they had done to our apartment. The pictures they had posted of the address we lived at were not even pictures of the correct apartment. The pictures we saw of other units were hardly updated. Some of them still had the old nasty carpet, some of them only had the cabinets painted white, and some of them still had linoleum flooring in the kitchen and bathroom. The “updates” they are providing are not justifying the prices they are asking for these units. They were also not going to give us our security deposit back before the 45 day limit of the move out date which is required by law. We were promised that we were getting the full amount. On the 45th day my husband had to send an email asking where it was and they said they could mail it. It’s clear to me that they excel at renting out single family homes and are not well versed in managing larger apartment complexes."

"Parkside Apartments was not without faults, but it was better before Hometown Property Group took over. The apartments were built by a family in Plainfield and they managed it for over 30 years. They were well cared for, quiet, and a place to call home. When the original owners sold, Hometown took over, and slowly, things stopped happening. No more mulch for flower beds, no updates on things happening, and longer response times. The clubhouse stopped having people in to play cards and even now it feels cold and empty. Rents were raised and the only explanation was that it was close to Hummel Park. Some rents for people went from $840 to $1300. Tenants were told during meetings if they don’t like it they could leave or go month to month for a higher price. A USPS package locker fell over and it was never replaced. Tenants that live there now are afraid to say anything because they are already struggling to afford a rent increase of hundreds of dollars. It’s very clear to me that Hometown thrives on friends posting positive reviews, and I’m sure if it was a single-family home it might be a different story. I would not rent from them, and in good faith, I can’t recommend anyone else to do so either. They are not equipped to handle a large apartment complex like Parkside and it shows."