Lake Station Pet Clinic

"I recently took my newly adopted kitten for his medical checkup. Holly, the assistant, was very attentive to my concerns about Oskar. She was able to answer all questions before we saw Dr Hawrysio. After visiting with the doctor I needed clarification regarding his treatment and they both set my mind at ease. Thank you Holly and Dr. Hawrysio."

"My dog Zeus was treated horribly by Ruth the veterinary assistant. I took him in last year when he was about 9 months old to get him microchipped. He had been going there since he was a month old. He was scared and anxious as most dogs are at the vet. He was not greeted or petted by Dr.Mock or Ruth. Jennifer at the front desk on the other hand was amazing to him. She offered him treats and petted him so he really liked her. That's really all it takes to win him over but no effort was made to ease his fears once in the room. Ruth didn't help hold or position him and gave me an attitude as if i wasn't doing it right instead of guiding me and working together. Once done I needed him weighed for medicine and Ruth gave me an attitude because I could not get him onto the scale by myself. Instead of helping me by lifting one end she decided to use the choke leash they had there on him. I had a gentle leader on him so you cannot pull him but he also cannot pull me. He is a Great Dane so he was very large. She used the leash to pull him onto the scale by choking him. He was so scared he expressed his anal glands. After that day if he saw a leash he would run. It took time and patience for me to get him to be not scared of the leash again. Since then he had his neuter and gastropexy done at Purdue and they handled him wonderfully. They even gave me anxiety medicine because they recognized how scared he was. They had no issues with him and said he's just a big baby. Westchester vet in Porter also handled him well and did not expect me to weigh him or position him. He's even been to Hobart and again they did great with him. I think Ruth was intimidated by his size and did not want to deal with him because of it. He was 100 lb at the time. She told me i needed to be forceful with him and how he could easily drag me down the street. I told her that is why I use the gentle leader on him because he cannot pull me. I have never had him overtake me and he's well over 1 now. She was rude and judgemental instead of helpful and compassionate. I have not taken him back there since that day and I will not come back there with any of my pets. Zeus deserved better. He was a scared puppy and needed assurance that everything was going to be okay. Instead he was choked, and left there more scared than when he came in. Ruth's behavior was unacceptable. I do not think she is in the right profession."

"Lake Station pet clinic has continously offered the best care and service! I love my dog Georgie more than anything so I couldn't accept less! A huge thank you to everyone there!"

"I have been taking my fur babies here for the past 10 years. Dr Heckler was great until he retired. All the doctors are amazing. The staff is very sweet and supportive. I had to put one of my dogs down and all the staff felt my pain and was very sympathetic. I recommend them … I feel you won’t be disappointed."