Walgreens

"I am sure that what happened is racism, the manager told me not to buy again, when I have never had a problem with anyone there, she is only bothered that I use register Rewards, when it is something that the store gives, then why Ami doesn't allow me to use them when other people do? Unfortunately, there is no other Walgreens nearby, please put someone in there who treats customers well, because from what I read in the comments, there are many of us who receive bad treatment."

"My doctor called in a prescription to this Walgreens in Oxford MS. An hour and a half later I show up and had to wait another 15 mins in line. Get to counter was told they didn't have it ready. I had to pay 1st before they would start on it. I've had a Walgreens acct along with other chain pharmacies for years and when I go to my local Walgreens in the next town over in Batesville MS they always have it ready before I get there without having to pay for it first. I transferred it over to them and they had it ready for me within a reasonable time frame without having to 1st pay for it. No wonder this Oxford MS store has 2 stars on Google reviews. Somebody in management should take some action to straighten out this store before they lose more of their customer base to other better run more efficient competitors. I certainly will not be going to the Oxford MS Walgreens store again. I'm even having trouble thinking about having to write about this negative experience."

"Worst experience I’ve ever had ordering photos. I ordered online and the lady wasn’t able to pull up my order by name as she’s walking off. I asked could she look up the order ID as I definitely had ordered for pick up at this location. Very rude, bad attitude"

"The pharmacist went above and beyond to make sure my mom got her flu shot. Without even being asked they came out to the car and gave her shot. It is so difficult for her to get in and out. The walk to the back of the store would have taken her days to recover from. It was a wonderful experience. Thank you so much."

"System was down. It happens. But I prepaid for my prescription which they said wasn’t accepted because the system is down. I have confirmation the transaction went through but was told it would just be pending and stay in my account. Okay no big deal. They won’t accept cards at this time. So I spend $8 in ATM fees to get cash to pay for my prescription that is only $7.50. So I spent $15.50 total instead of $7.50. The employee was not empathetic nor cared at all. Extremely unaccommodating. I offered to even leave a card on file and was told they wouldn’t do that, my only option was spending more than double my cost in ATM fees. Also, website claims there is an express line when you pay online so you don’t have to wait. There’s definitely not so don’t stop by if you have somewhere to be within the hour. It’s not their fault they’re too understaffed for an express line or that the system is down. It was the lack of customer service and empathy for me."