Wells Fargo Bank
922 Beltline Road Southwest, Decatur, AL 35601
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Wells Fargo Bank is a reputable financial institution located at 922 Beltline Road Southwest in Decatur, Alabama. As a full-service bank, Wells Fargo offers a wide range of financial services including checking and savings accounts, loans, mortgages, and investment options. Customers can also conveniently access their accounts through the bank's ATM located at the same address. With a strong reputation for reliability and customer service, Wells Fargo Bank is a trusted institution for all your banking and financial needs.
Reviews
"Tellers need more help 6 people in line 20 mins standing in line to put in deposits managers huddled in the corner all speaking to each other about they were supposed to shadow other offices and that never happened… while tellers struggle to get through the line. Please hire more tellers or have more line level less management. Too many chiefs not enough Indians!"
"I first went to the ATM outside as I am handicapped and this is the easiest option for me. The atm was out of order, therefore I had to go inside to do my business. I walked up to the waiting spot as both tellers were occupied. The one teller had finished her business with the customer and was having a casual chat I was ok with this as customer service is important. After this customer left, I approached the window as the girl said to me 'give me a minute " At this time she turned to the girl behind her and started a casual conversation with her. I felt ignored and disrespectful. I will never be back to this branch."
"This is the worst branch ever. If you can, I highly recommend you do your banking elsewhere. Their processes are the most antiquated I've seen anywhere. The tellers act as if they're entitled, rude and so snooty! You are all servants to the community that bank here which allows you to receive a paycheck. Be grateful. Humble yourselves and then act accordingly. However, I don't think any changes will be made as long as they have the same branch manager."
"I needed to take care of some financial matters on behalf of my recently deceased mother, The lady i spoke with Miss Delinda Whitmire was extremely helpful and helped make an unfortunate and emotional circumstance a bit more tolerable. I very much appreciate the help and guidance i recieved and would like to thank her and this branch for finalizing the matters at hand. She was knowledgable and professional and very caring. If there were more people like her, the world would indeed be a better place! I hope she receives the recognition she deserves."
"I came by the drive through to deposit a check. It was made out to my spouse and me. I was the only one who signed as I did not know we both needed to sign. I feel that the tellers could have been more courteous in explaining to me why they could not cash the check."
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