Petsense by Tractor Supply
250 Eastern Shore Shopping Center, Fairhope, AL 36532
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 6:00 PM
Photos
Location & Phone number
About the Business
Petsense by Tractor Supply is a pet store located in Fairhope, Alabama, United States. Situated at 250 Eastern Shore Shopping Center, this store offers a wide range of products and services for all types of pets. From food and toys to grooming supplies and accessories, Petsense by Tractor Supply is your one-stop shop for all your pet care needs. With knowledgeable staff and a welcoming atmosphere, this institution is dedicated to providing top-quality products and exceptional customer service to ensure the health and happiness of your beloved furry friends. Visit Petsense by Tractor Supply today and give your pets the care they deserve.
Reviews
"Firstly, the on site staff here is amazing and when grooming is available it’s done well and at a great value. However, the online system will show available times that are not in fact available. I’ve shown up twice with confirmed appointments only to be told the groomer is not in. My blame and frustration is with poor upper management and a bad software selection for their online portal. I’ve also had to create multiple accounts bc the Tractor Supply account doesn’t allow me to make a Petsense account. If you want to use their services, call them first and make sure someone is available. Like it’s 1997."
"Empty dog food shelves? Have not had my dog food in month. Asked clerk who said truck comes Tuesday, did not want bother. Manager says I cannot order it anymore ,do not know why. I replied I can order on line why cant you. She said I do not know? I said maybe call. She said no but you can. I contacted customer service. They replied, said sorry district manager would get back to me 24hrs. After 2 days emailed customer service, never heard from mang or customer service. Amazing."
"I showed up for a grooming and my appointment had been deleted by the staff. The girl explained that she and another girl talked about rescheduling my appointment, but instead deleted it. I know accidents happen, but there were no……. I’m sorry this happened or can we reschedule. After that I expected at least a phone call from them apologizing. I was a repeat customer and liked the groomers and staff, but I guess I expected more customer service."
"This place is a joke. Spent 20.00 to wash my 2 dogs. The self wash had no shampoo so I had to wait for an employee to bring me 2 bottles of watered down dog shampoo ( questionable) . How do I know it was watered down … the shampoo was warm from the warm water they put in it. Not one bottle was labeled as to what kind of shampoo was in it. This was my first time using the self wash here and it will be my last. As I was walking out I noticed 3 dead fish in a container."
"Great experience! Super nice employees. The only reason I didn't give it 4 stars is because the prices here are higher than most places and that discouraged me from purchasing extra. Positive is that it's convenient and they sell a large variety of quality dog food/treats. I will definitely come back because the retail associates went out of their way to help me find what I needed."
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