Listerhill Credit Union

"I've had listerhill for almost 6yrs... This by far the worst I have seen them. My accounts have been closed on many occasions with my knowledge with no one notifying my because of "fraud" even though their fraud department says they did (yes they all of my contact information correct). I've had payments on my loan come up missing with the lady in their collection department questioning me why havent I paid yet then, hanging up on me... Honestly at this point its bad enough I cant wait to get rid of them and if anyone is starting a class action lawsuit against let me know I'll be the first in line."

"I used Listerhill in the past (2004 for an auto loan) and I was very pleased with the service I received. I applied online for a used vehicle loan this year (2021) and was called and asked to come into the branch to finalize the transaction. My credit score as I write this review is 806 - Listerhill denied a $5k loan because the vehicle I was going to purchase had too many miles on it according to them. I went over to Alabama Central CU in Muscle Shoals and was approved pretty much immediately with a lower interest rate than what Listerhill was offering. Sometimes bad news turns good - my credit score proves that I’ve never defaulted on a loan and at least ACCU saw that. I will not use Listerhill in the future unless it is for shared branching to save a trip across town."

"I used to think Listerhill was THE bank to bank with. I just recently learned that they charge a $5 fee if you don't keep $1000 in you bank or pay out a certain amount of fees, etc on your account. The overdraft fees are already $32 but now you get charged for not being rich too!"

"Without any doubt, Listerhill Credit Union at both the Russellville and Sheffield locations have been remarkable experiences. Whether for general, and normal, banking services such as Checking, Shares, or Loans, my personal accounts have been well cared for. When a problem occurred with my debit card, it was immediately resolved. The overall service has been exceptional. As the son of a banker, I understand some of the complexities of banking. I expect that computers do help; but always, glitches do sometimes occur. Thanks for the outstanding service."

"I am usually satisfied with Listerhill credit union however, every time I have to go in the office ar Hough Rd. I end up being in line for ten to fifteen minutes which is unacceptable. I do not understand why they do not have enough employees at this branch."