Uncle Bill's Pet Centers Fort Wayne

"We visited tonight and I was appalled to find the updated dog enclosures to be even smaller than previous visits. The prices of all the pets were grossly over inflated and most of the animals looked miserable due to the small spaces. One bird was 950 dollars; it had an amazing personality but it looked very ill and poorly cared for. Please care for your pets better they deserve better care and treatment! UPDATE: Go ahead and respond... Does not change what I said and they are not... I noticed that you didn't reference the bird that costs $50. More than that. Another pet store that I just left is clearly ill"

"I purchased my betta fish from this location. The staff is very helpful and able to answer any questions I may have. They take good care of their bettas compared to Petsmart, Meijer and Petco. Honestly all the fish in general are all taken care of. Very clean tanks. Every time I look they have a very good selection of all the fish. The prices are cheap as well (around $10 for a male betta). They have many tank decorations to choose from as well! They have lasted a really long time with no fading or peeling. Great prices and not overpriced like the other stores. I have never had a problem with any fish purchases and would strongly recommend adopting a fish from here! Update: Got a 2nd betta from this location, great experience once again! (The video is the betta I ended up picking out) The fish care workers were really nice the entire time. My fish is very healthy, eating well and have had him for about a month now and is thriving in his 20 gallon tank. Thanks again Uncle Bills for the great experience! I'll be back!"

"Stopped by today, looking for a single fish. Walked around for 15-20 minutes, observing the nastiest tanks I had ever seen. Most of which you could hardly see into. Water all over many places of the floor. Not a single employee greeted me, or asked if I needed assistance. The ONE employee working the aquariums, didn't even acknowledge I was there, as he and a customer talked, using very vulgar language. I expected better from a pet store charging $50+ for a fish, and several thousand for the other animals they have there. I will not be returning."

"This won't be a good review. I was there yesterday and even though they had lots of dogs a few cats to see, they all were in bad shape. I took one dog out to play with and it smelled so bad I had to put it back. The dogs all looked so sad and depressed. I even saw some shaking. They want high dollar for the dogs and cats but they seem to neglect them. Don't take my word for it you'll see it when you show up there. I have noticed this pattern with their other stores also. The animals are not taken care of it seems. The animal shelter's do a better job. I felt bad seeing and smelling these poor animals with high price tags over there heads stuck in small enclosures. This is a pattern for these stores. Feel sorry for them. Wish I could save them all. Got a response from Uncle Bill's about my review, disappointed because I feel nothing will change. I have no idea why they wouldn't. This is a pattern with the Uncle Bill's I've been in. Your worst inmates are treated better. They get bathes and have fresh air. Bigger cells. The prices they have on these pets are staggering. My wife was told how much a puppy was and she almost fell over. These pets are starving for attention, are in need of care. Not getting it there for sure. Some of you have been at Uncle Bill's you know what I'm saying is spot on and the ones who haven't should go and check it out. It's sad. Next time I'll take pics of it all. One of the girls told me the pets are just tired is why you get no response from them. I believe it's because they are weak and depressed."

"I have become pretty stingy with my 5 stars because, well let’s be honest, service has declined pretty much everywhere recently. Not here! The moment you walk through the door, you’re greeted with a smile and a welcome from whomever is working the register. The staff is super attentive, I don’t remember ever having to ask for help, the staff finds you and makes sure you’re finding everything you need. The prices are pretty evenly matched compared to other pet stores but blows the other stores’ customer service out of the water. Just bought my baby bearded dragon from them and he’s flippin’ perfect!!!!!!!"