Showplace Cinemas Jasper 8

"Went through my purse after we arrived and told me I couldn’t bring in my diet special/gluten free item, but then didn’t have anything at the concessions for me to purchase. So no snacks. Drove 45 minutes to this Jasper location and will never come back. Wouldn’t allow me to put zero stars."

"Very comfortable, reclining seating. Sometimes the audio is too loud, once I saw a streak of black in the screen and it was distracting. Other than that it was a great place to enjoy snacks & drinks, play arcade games, and watch a movie."

"What a disappointment! I paid $12.50 for a movie ticket on what was supposed to be "$5.00 Tuesday". I was told thst the theatre does not set the price for this particular movie. I need headphones in order to hear & understand the movie. The headphones did not work (2 different pairs), so I asked for a refund. The manager ( ??) on duty insisted on putting the refund back on my debit card. Their card machine didn't work... not my fault!! I was given a movie pass (value of $8.50 since I am a senior). So, I guess I just donated $4.00 and didn't even get to see a movie. Quit advertising that ALL MOVIES on Tuesdays are $5.00! Fix the headphones! Fix the card machine! Good grief!!! -- A very dissatisfied patron!"

"Absolutely beautiful. The seats are SPECTACULAR. THANK YOU ALL. Please educate the young men who wait on folks how to hand back change to customers. Didn't appreciate the way I was treated."

"Plan was to take our 15 year old daughter and her 15 year old friend and let them watch a movie. When arriving we find out that anyone under 15 is not allowed to watch a movie without someone over 18 after 6 o'clock. I told everyone I would just take the kids to a movie theater that didn't have these rules. I really didn't want to watch Barbie. My wife felt guilty and decided we woukd just go in and let them and another group of well behaved 15 and 17 year Olds that couldn't go in because they didn't have a 18 year old to be with them. When purchasing tickets they gave us a total that added up to everyone paying adult prices. I asked why we need to pay adult prices if they aren't allowed to be in the theater without being with someone over 18. The manager was very rude and made several comments about us being responsible for the kids and their actions. I understand teenagers will get loud and annoy people sometimes but if they are refusing to take these kids in then what are they supposed to do on a Saturday evening? I also found out that another parents wet back to the register after buying his underage boys and himself a ticket and getting a refund for only his ticket while his kids stayed in the movie and he went shopping! Not sure why some are allowed but some aren't! I guess they prefer these kids to run the streets and find ways to get in trouble and do things they shouldn't be. Needless to say after this experience we will never go back to this movie theater EVER AGAIN and i will tell this story to everyone that i know!"