Burr furniture
5404 West 25th Avenue, Gary, IN 46406
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
Closed
About the Business
Burr Furniture is a premier furniture store located at 5404 West 25th Avenue in Gary, Indiana. We offer a wide selection of high-quality furniture and home goods to suit every style and budget. Our store is dedicated to providing customers with top-notch service and expert advice to help them find the perfect pieces for their home. Whether you are looking for a new sofa, dining set, bedroom furniture, or decor items, Burr Furniture has everything you need to create the home of your dreams. Visit us today and discover why we are the go-to destination for all your furniture needs.
Reviews
"We purchased 2 beds from here and scheduled a delivery for the next day. Early the next morning, we got a call from Robert saying one of the beds ordered was discontinued. Robert was so efficient in getting us to select a replacement bed, AT NO ADDITIONAL COST TO US, and staying on track for delivery! Upon delivering and installing our beds the installers were the best!!! Being very professional, respectful of our home, and keeping us constantly last thing! Mind you, all of this happening during a snow storm!! Totally awesome experience...thanks guys!!!"
"My experience with Burr Furniture was amazing and I will be ordering with them again. We ordered furniture this past Tuesday and we received it Thursday. The guy Dwiight was very professional and gave us a great price on everything. He was very informative and helpful. The delivery guy came and installed everything and also took all the boxing and plastic out to the dumpsters. He was also very kind. They gave me a very family feel. I recommend this store. You will be pleased. By the way my furniture is beautiful and very comfortable. It looks and feels rich."
"From my experience their customer service sucks. I order a twin mattress which was supposed to be delivered the next day before 12 pm. I never got a phone call or nothing saying they would be late or that I need to reschedule . I called the store 6 times and I got the run around. Here it is 5 pm and I still don’t have my order."
"My worst experience shopping for furniture the African American older male working there named Dwayne was very unprofessional and rude upon picking up my mattress I noticed there was a tear on it at that point Dwayne said I had to wait 3 days to get a new one. Once i picked up the new mattress and removed the plastic the mattress had a heavy stench of smoke. Upon calling burr furniture I spoke with Dwayne and informed him about stench he said that was impossible and began arguing with me and stated that they could not exchange or refund the mattress. When I finally spoke to the manager Robert he was worst than Dwayne he began arguing with me as well and he was very irate and spoke In a rude loud pitched voice and stated that i could not get an exchange or refund worst place to shop for furniture I suggest people spend their hard earned money at a reputable store where they will get some respect and hassle free situation. I will never shop at a place where the owner and associates argue and with the customers"
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