Walgreens Pharmacy

"Horrible service. That is at the store in Florence Alabama on the Blvd. I'll never go back! So disorganized, never have scripts ready when promised and that drive through is a nightmare! Could burn a tank of gas waiting. I've often gone in after seeing a few cars in drive-through. I'm elderly on a cane and I can hobble in get my script albeit after I wait and the same cars are in the drive-through when I went in. Oh and they are always saying there is something wrong with their phones and/or the Walgreens phone system! I changed back to the Walgreens in Lawrenceburg,Tn even though I have to drive further and out of my way. The service in Lawrenceburg Pharmacy is everything the one in Florence is not! Timely, friendly, treats you as if you're their only customer, always forthcoming with answers to questions. Prescriptions are ALWAYS CORRECT! If you need assistance they give you all they can. Shout out to Ms. SARAH who always goes above and beyond for all the customers. Another thing is the techs here as well as pharmacists are well informed about their products and its soo helpful!"

"Fast and convenient. They had exactly what I needed and I was in and out in less than 8 minutes thanks so much"

"This pharmacy is terrible. They regularly mess up on orders. I can't count the amount of times I've called in a script using the automated service (that didn't require Dr's approval) only to arrive and them not have it ready. I've had them tell me prescriptions had been called in by my doctor, and then when I get there they tell me they don't know what happened. And that the doctor "must have called the prescription back". Even though I called my doctor office immediately afterwards and they told me they did no such thing. And don't even think about trying to call and speak to an actual person in the pharmacy on the phone unless you have 20-45 minutes to stay on hold waiting. I've even had a nurse from my doctors office hand deliver a script for me (out of the kindness of her heart, she went above and beyond to help me) because she stayed on hold so long trying to reach someone at this pharmacy. It's pathetic when doctors offices can't even get through to call in scripts. Their internet goes down and they can't sell allergy medicine. They constantly raise the prices of their already extremely hiked up prices that currently exist. I've called Publix pharmacy on several occasions to check the price on different medicines, and Walgreens is ALWAYS much more expensive. I could go on and on about why this pharmacy sucks. But I'll just say lastly that their pharmacy staff is extremely rude, unprofessional and incompetent. Especially the older male pharmacist with glasses. There is also an overweight, young black girl that obviously doesn't care about anyone and is only there to get her paycheck. These people are terrible. And I've worked retail all my life, I know how unfair customers can be so I always keep my opinions to myself in person, and treat employees with kindness and understanding. If this is how they treat me, I can only imagine how they'd treat someone that voiced their concerns to them. Please, don't give these shams your business. ANYWHERE would have to be better than here. I used this place for my only pharmacy for years, but I've had enough of their incompetence and horrible attitudes. I'm having all my scripts transferred and never plan to step foot in this store again."

"Always take forever and this pharmacy screwed up my medication! I told them 3 times and i waited for 3 WEEKS for them to still not listen to me about my meds. I am currently fighting depression and extreme fatigue because this pharmacy doesnt care about its customers! Apparently if they feel the generic is needed they dont care what u say! Im half considering a lawsuit! Took me 4 years to get my meds working for them to screw it all up!"

"Pharmacy employees are very rude. Every time come get medicine which is everybody weeks for the same medicine they charge different prices Don't let customers use goodrx coupon. Act as if customers are bothering them. Tell customers they have stay waitn get medicine can't leave abuse rhe may close early even make remark to customers saying should been here earlier and they will be there before closing which is at 6 for the Pharmacy on Saturday Shouldn't matter if it's 5 pm when customers get there to get medicine filled. Employees don't need be talking to customers like that. They clearly had shown they don't care about customers when say stuff like that to customers"