Lotus Nails & Spa

"Been shopping around for a new nail shop since I moved to the Ashburn neighborhood in April of 2023 and each place I have been to has been one disappointment after another. I'm so glad that that all changed when I visited Lotus Nails and Spa on a Saturday evening. I usually avoid nail shops on the weekends because I feel like they do a rush service but these ppl took great care of me. They listen to my concerns with the shaping of my nails and added the exact design. Though some may say they are pricey I would rather pay their price to get the the service that I want. So this is my new nail salon. I'll be headed there after work today."

"1st time at this location. Amanda performed my service and did a great job. I showed her the design and she nailed it!!"

"Updated 7/30/2023 I had to come back update my review because I'm no longer receiving 5-star treatment. They still do a great job on my nails; but, the atmosphere is less relaxing & accommodating. Before, I could come here & relax while receiving my services. Now, you can't relax for all of the chatting between specialists or them being on personal calls while performing their services. Today, I'm here receiving a polish change (as I just got a no chip manicure & a basic pedicure on 7/16). I have my friend with me (new client) that's receiving a pedicure & a no-chip manicure. We were both told that we would be charged $2 each for a can of sprite. Really? $2 for a hot, 12 oz cup of sprite. They reserve the right to charge but I would think as a returning customer for more than a year that's bringing in referrals/new customers-that would be more important-but, I guess not & that's fine. We were told that you have get a pedicure of $65 or more for the sprite to be free. Lol, guess that's why there's so many sitting there. But, anywho, as I'm continuing trying to relax as my toes dry-2 staff members decided that they come next to me to fold towels & chat. Which that isn't a problem, the issue is that 1 tried to squeeze in an area between 2 stools & it WAS NOT enough space forcing the other stool into my leg. Finally, i moved the stool between us out of the way because she was going to continue to edge into this too small space. Unbelievable. Overall, at least my nail service ( polish change) went well. My tech did well but I really hope the calming atmosphere & good manners return before they turn into one of the less desired nail places. --------‐------------------------------------------------------------ I was recommended by my cousin & thoroughly enjoyed my experience. I didn't have an appointment. I was greeted with friendly smiles. They are extremely organized (which I love). I was told to check-in on the Ipad & a pleasant technician came right up to escort me to the service area. My technician was the best. She made sure that I was comfortable, at all times. I got the eucalyptus spearmint pedicure which was amazing & basic manicure. By the time she was done, I was definitely relaxed & ready for a nap. The atmosphere was relaxing. The music playing was at a comfortable volume. No one was screaming & hollering. Even when they spoke amongst themselves-it was using a very mild tone. Everyone had great manners. The place is very clean & has plenty of parking. I highly recommend & will be returning."

"The before and after. They encourage appointments however they will be ready to take a walk in over your scheduled appointment-I showed up to my same day call in appointment a least 15 mins before and I seen my requested nail tech ready to take someone else! There’s an up charge for every thing including nail length, nail shape, and cuticles push with dip service (always call prior to confirm prices) I can’t believe I paid $65 for the below: Paint was left on skin, there was an air bubble that they tried to cover up, and cuticles weren’t trimmed or pushed back etc…I went in the next day for the service to be corrected and she used gel instead dip. The filing of one of my nails is crooked but at this point I simply do not recommend this nail shop base on my dip experience. Rudely the nail tech who “corrected this job” was speaking in her language and said nothing but rude things as I google translated everything. Definitely will not be returning!"