CVS

"Got a couple texts saying my prescription was ready. I show up and wait in the line 10 customers deep. One person is working two registers in the pharmacy trying to get people through the line faster. In the pharmacy line, I could hear very disgruntled pharmacy employees that were complaining amongst themselves loud enough for the line of customers hear. Finally got to the front of the line to be told my prescription was still in process. Why do I have multiple texts saying it is complete and ready for pickup? If it wasn't done I would have come back another day. Medication was for a blood thinner, which is not a medication that I can play around with missing, or I develop blood clots. Not that they care, answer the phones, or help transfer it to a competent pharmacy. New to the area and CVS was my pharmacy prior to moving. This is not how my old CVS operated. Very disappointed and will be switching to somewhere adequately staffed."

"The lady Donna and Monica are the absolute rudest people I’ve ever meet in my life they make cvs look horrible made my husband wait 2 hrs just to do it we set and waited and they for real with held his med that was already filled for 2 hrs just to be rude his medicine is not something that she should be doing that to it could have triggered him and it would have been them 2 rude women’s fault people that work in a pharmacy should have a little compassion and empathy they was pure hateful and rude treated us like drug addicts and we will never use that place again!!!! They don’t even deserve 1 star for real they don’t deserve any at all horrible staff. Wasn’t only toward us they also had a elderly lady almost in tears Donna was being rude and condescending it was awful she shouldn’t be working in the public treating folks the way she does."

"Literally the worst pharmacy I've ever had to deal with. No one ever answers the phone, and you can't leave a message because their voice mail box is full most of the time. A good portion of the employees in the pharmacy are beyond rude, and will treat you like garbage. They fill prescriptions when they're told not to, they refuse to help you transfer your prescriptions to another pharmacy and tell you to have your new pharmacy contact them... to which they don't answer the phones and their voicemail box is full... Just today i walked in there and over heard an employee tell someone they can either fill all their prescriptions there or none at all, and all pharmacy's are like that. I've never heard of that in my life. It's honestly amazing how this place is still in business."

"Expect to be on hold if you call, 25 min and counting.... 50/50 on staff some very helpful and polite, the rest grumpy and unhelpful. I was literally able to drive to the location while in hold, and the place was empty!"

"the phone lines have got to have a call back system in place like how most doctor offices do i have been on hold during their opening hours for at most 2 hours last time ive stayed on hold"