Petco
394 Cox Creek Parkway, Florence, AL 35630
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
394 Cox Creek Pkwy, Florence, AL 35630, United States
About the Business
Petco is a renowned pet store located at 394 Cox Creek Parkway in Florence, Alabama, United States. Offering a wide selection of food, supplies, and accessories for all types of pets, Petco is a one-stop shop for all your furry friends' needs. With knowledgeable staff members ready to assist you in finding the perfect products for your pets, Petco is dedicated to providing top-quality care and products for animals of all shapes and sizes. Visit Petco today and give your pets the love and attention they deserve.
Reviews
"I go to Petco in Florence, AL last night to get puppy food and asked if they had grooming service where my dog would not have to be put in a cage because my dog has anxiety and does not like the cage. The associate, Eli (who has always been a tremendous help in my many past experiences), told me they did and I could stay in the store while my dog was being groomed and to call in the morning. This morning I called and made an appointment with Trishanna. We arrived at the store at 9:45. I met with Trishanna and told her that my dog didn't like the cage and SPECIFICALLY told her that I wanted the "Teddy Bear" cut and SPECIFICALLY told her TWO INCHES. Several hours later, I look over to find my dog in a CAGE. Trishanna finally comes out of the office and tells me that "we aren't gonna be a good fit" because I was in the store causing my dog anxiety. Then she finally gets her out of the cage and my dog has less than a fourth inch of hair all over and has licked her privates since we walked out the door. The cut was horrible and uneven and to top off the rudeness of Trishanna. First, I will be taking my dog to her vet to check out her privates. Next, I will be writing many reviews about my experience, as well as, spreading the word while at every dog park."
"Good store, but short on help??? My main complaint and why I didn't give it five stars is the store is in need of an update. And a lot of stacks of product needing to be put up and away for customers to purchase! I think this is an in-store management problem as far as product needing to be put away. But anyhow, found what I needed. That other stores don't carry!!!"
"Unfortunately, it has become apparent that this store has not been taking proper care of the fish department, specifically the saltwater section. We've seen that section going downhill for the last few years. Now, the tanks are completely empty (see pictures). Now, we have to drive almost two hours to get new fish, cleaning crew, or live rocks for our tank."
"Great customer service! The fish area was dirty. Saw a few dead fish floating around."
"Nice clean pet store. All of the animals, fish, and other critters seem well taken care of. We got our Betta Fish, Bluey here, and he's almost 3 years old. The best pet store in town for sure!"
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