KFC

"I don't know the young man that helped me but was over the top cared that I got what I was after explaining different types of blows... he needs to be recognized for caring... he was fast as well... nice job A++"

"This restaurant's staff is....very strange. They will ask the drive through customers to do the strangest things, and almost always get the order wrong. Probably, because they're asking the drive through customers to do strange things that makes no sense, which mixes the staff up and they completely forget orders (you will NEVER get a receipt here, they make sure of it. Likely because theyre aware of how much they mess up). For example, I was told to pull off to the side and face the building. And then they would 'wave me over' when my food was ready. So that I could drive back up to the window to get it. Never mind that they became busy right after they told me to do that, and completely forgot about me. I went in, to ask about my order a while later. And yep, they had no clue what I was talking about for my order. Not even the first time they've asked me to do something very strange that NO other drive through place will ask you to do. Not sure whose running this place, but it needs some leadership from corporate to come in and just teach some very basic techniques for managing multiple orders and drive through customers. This staff could probably get it together with an actual leader at the helm, who knows basics for managing multiple orders at a time."

"I ordered at about 6 pm and I’m getting my order at 8 pm to make matters worse part of my order had missing items"

"Usually my reviews are a little more dignified than this… but today, 1/27/2024 at approximately 1:30pm, I had an experience at this KFC drive through no one should experience. I went through the drive through to place an order. Someone else in my car decided to place an order, too. The worker was speaking and telling me about the two transactions at the same time others in the car were speaking. The worker was talking loudly, almost screaming, through the speaker. At first, I took it as she’s just a loud talker. I get to the window and the attendant there was fairly friendly. The person gave me a total, I asked if she could split it. She split the first part of the order then the lady who took the order came to the window- this time clearly yelling. Before I tried to clarify what she said she yelled some more and walked off. Y’all, (yes, y’all) as she walked away she was yelling/singing gospel music. Well, BAY-BAAAAAYY, keep on singing and searching, because you are still being worked. He’s working on me, too, but I remembered Him today as I kept my cool with this interaction. We get our food and pull over to the side to check our order. Another car comes to the drive through while we’re in the parking lot. I can hear the worker yelling at the other car “WHY ARE YOU BACK? I AIN’T TAKING THAT FOOD BACK!” and everything else you can imagine. Please, get this woman some customer service training. And help those that have to work with this woman. I will be contacting corporate about this location. I was told the food was good though, even though the orders were not completely correct. And no receipt to do a survey."