Penn Station East Coast Subs

"Poor attitude! 2 employees bossing each other around. Little ridiculous. If I hadn’t paid- would have walked. Only 2 stars because the fry’s."

"I love the philly cheesesteak, and I love the brown Mustard on it when it is applied sparinly but unfortunately the one I had delivered today was smothered in the Mustard which made it totally inedible which was a huge disappointment.. tried to scrap some off but just didn't work... next time I will have it left off..."

"Update: we ate here again and they got our order correct this time. It was really good and they made the food very quickly. We ordered two sandwiches and both of them were wrong. I'm pretty sure the one sandwich we received was for the lady in front of us because nothing on it was correct besides the bread. We told them it was wrong so they started to make our order over. We decided we wanted an order of fries and a drink and the worker gave us two drinks and a large fry for free because of the mishap. All in all, the sandwiches were really good once corrected, and the fries were absolutely amazing."

"This place just can’t get it right. Every single time (6 to be exact) my order is wrong. It’s either not grilled or has the wrong condiments. One time I took it back for them to correct it and make it grilled and when I got home 25 minutes later I realized they made it with only lettuce when it was supposed to be without lettuce. Obv I was too far away to take it back at this point. Today they gave me a wrap instead of regular white bread. Also, here’s a picture of them closing 30 minutes early and refusing to unlock the door for a customer. And don’t bother responding to their offer to contact them directly about your complaint as that will go unacknowledged."

"I’m not pleased with my experience at the Jasper IN location at all. Me and the person I went to the restaurant with were the first people to order and somehow the two orders behind us got their order before we got ours. While waiting I could see that my order had been half prepared and then left to sit. I understand things happen so I wasn’t really bothered by that but when my order finally had gotten back to being made, I heard the one female employee tell the other male employee, “just put the stuff on there, it doesn’t matter what it looks like”, that frustrated me. Then when I got home and opened my order it wasn’t correct. I checked the receipt and it had shown exactly what I requested. I took it back in and let them know that my order was not correct. After she took my sandwich the male employee asked what was wrong and, in a very snarky tone loud enough for everyone to hear, she said “pickle…not tomato”. Instead of making me a new sandwich she just removed what should not have been on there and added what should have been. I know this because I still found remnants of what I strongly did NOT want on my order, in my sandwich. Just to top it off it looked like a sloppy mess by the time she had dug threw it and then added what was needed. I will not be returning."