CVS

"WENT FOR AMOXIXILIN AND NEEDED 2 BOTTLES. FARMACIST SAY "WE CAN GIVE YOU 1, ORDER THE NEXT, IF WE DONT GET IT WE CAN TRANSFER YOUR PARTIAL PRESCRIPTION TO ANOTHER CVS" NEVER GOT THE MEDICINE, CALLED 5 DAYS AFTER THEY SAID "ORDERED AGAIN (EITHER GAVE MY MEDICINE TO SOMEONE ELSE OR NEVER ORDERED IT OR THEY LOST IT HUH!!!!!) AND WE WILL CALL YOU" WELL 3 DAYS LATER I SHOW UP, THEY DO NOT HAVE THE MEDICINE AND THE MAND WITH THE MUSTACHE SAID (SAME MAN WHO TOLD ME THEY WOULD TRANSFER MY PARTIAL PRESCRIPTION TO WHERE I COULD GET IT) SAID AND I QUITE "WE DONT DO THAT SERVICE" THEY COULDNT CALL THE NEXT CVS OR TELL ME IF THEY HAD IT AT ALL!!!! HE SAID AFTER CLEARLY STATED THEY WERE GOING TO DO IT THAT "THEY SONT DO THAT SERVICE" SO HE OUTRIGHT LIED!!!!! TOTALLY UNPROFESSIONAL!!!! AFTER GETTING ME TO GET IT THERE NOW CHANGED EVEEEEERYTHING THEY SAID AND "COULDNT DO ANYTHING" DO NOT WASTE YOUR TIME COMPLETELY BAD SERVICE AND THEY LIE TO YOUR FACE AS IF YOU FORGOT ALL THEY SAID BEFORE. TOTAL INCONVENIENCE ONLY USED THEM CAUSE IT WAS AFTER MY PHARMACY CLOSED THAT WE SAW THE DR AND WILL NEVER EVER USE THEM AGAIN."

"Need to purchase ink for their printer. Or replace!!! Couldn't read half of info on pill bottles or pamphlets. Very unperfetional for top dollar prices CVS charges!!!"

"Above and beyond!!! We have a sick dog. The vet gave us a prescription that could be filled at CVS. Pills have been a nightmare. The pharmacist worked with the vet (and spoke to my mom SEVERAL times today) to figure out a liquid solution. He then stayed and made sure we had it in our hands TONIGHT! Sooo Grateful!!!! The other staff person I spoke to was also Super nice... I'm really impressed by All the staff I spoke to today. (I'm visiting from DC and it's just completely different there.) My family, especially the 4-legged member, Thanks you!"

"This pharmacy is the worst experience we’ve ever had. They didn’t completely fill one of our prescriptions. It wasn’t until we got home that it was caught. Called to get it sorted out the next day (they were closed over-nite), which didn’t happen. We didn’t feel this was right, so we contacted the CVS pharmacy in Lawrenceville, IL for help. It took the pharmacist from Lawrenceville to get involved in order because Mount Carmel was incorrect. Drove in to get Mount Carmel to get the rest of the prescription, only to show up they are closed 1:20-2pm (we would’ve thought that would’ve been mentioned considering they knew we were coming). Then, when they re-opened we were told we needed to wait another 15-20 min while it was filled!! Needless to say, we won’t be coming back."

"The Pharmacy is a joke. They never call or text when the prescription is filled. If for some reason there is an issue they do not let you know. This happens on a regular basis. Half of their staff just quit and went to work for a competitor in town. I just left there without my prescription because they forgot to fill it. I dropped it off 24 hours ago and they forgot to fill it. That’s who they are!"