Best One Tire & Service

"I debated sharing my experience, but the reactions I've received telling different people compelled me to post this review. On 12/14/23, I purchased 2 new tires and an alignment at this shop, professionally done with no issues. Paula at the front desk was very friendly, I remember people recommending Best One. However, the trouble started during the free inspection quote. Knowing my DRIVER REAR brakes needed attention and wanting to opt for the convenience I waited for an estimate for about a half hour and it was a jaw-dropping quote – 2 new sets of pads, rotors, calipers, system bleed, hose changes, etc and half a day of labor, totaling almost $1100!!! Im sure it would cost that much if you replaced everything at once but not needed in this situation!! Opting to not be played like the world's smallest fiddle, I instead opted for an independent mechanic, which instead cost me $300 for just one new set of pads, a new rotor, and labor. I drive a Mustang so I'm not buying Ferrari parts here FWI. I have the detailed paper Best One gave me somewhere and will share it if found. Please be cautious about unnecessary upselling at this place, I would personally recommend staying away from them in general though. My car is braking fine 2 months later and I simply did not need the parts and labor they wanted to charge me for what needed to be done. Outrageous!!!"

"I had a new tire mounted and balanced. When I got home I saw the old wheel weights(several) were still in the same place and none had been added or removed. I also found a large ding on the inside that was obviously fresh from them as the rim is black and has dust and this was bare fresh metal. It's on the inside so not a big deal but they do not handle expensive rims with care. I called to check if it really got balanced and they said it did. I took it to Raben and they said it wasn't even close and you always remove old weights before balancing a new tire so they never even attempted to balance it. Raben got it balanced and I could see where the old weights were and Best One was not even close if they even tried to balance it. I highly advise you go elsewhere or atleast check their work and make sure they did what you paid for."

"My tire pressure light went on so I stopped in to have someone check my tire pressure. Lucky for me they saw a screw in my tire and they were able to fix the tire while I was there. Great Service!"

"I took my car in today to have four new tires installed. They did not balance my wheels not to mention scratched up my aftermarket wheels. This is now the second time in 2 months ive taken a vehicle there and they damaged my wheels. But forgetting to balance them is ignorant. Im done taking my cars here. Im really enjoying my steering wheel shaking now"

"Olivia and Pam were the nicest women to talk to, helped me out with me crazy schedule and making sure my car was safe for my babies! I’m so glad I chose them and not know country tire who completely forgot about me and my car all together.. BEST ONE TIRE did not forget me:)"