Bassett Services: Heating, Cooling, Plumbing, & Electrical 706 West Main Street, Plainfield, IN 46168

"Mathew was great. Very helpful and kind. Took about 35 minutes to repair my outlet. Customer service was also great. They answered the phone right away and got me an electrician to come out with in 2 days. Thanks Bassett, I know who to call when I need help. Much appreciated."

"Gino did a great job replacing our water service from meter to the house. Done quick and neat. Thank you and job well done"

"FOLLOW UP, Eric from the Indianapolis office called me this morning. He was very nice and checked in with my sister to make things right for her. Eric didn't need to contact me but felt he wanted to explain. Thanks Eric and I have changed my rating because of your kindness and professionalism techs a required to sell new units at least once a week. The told my sister she needed a new unit when hers was not working properly. The old one was bought from Drake and was only 6 years old. The new one also didn't work. After many visits a tech said it was a gear in the zone box. A $400 part when she paid over $6000 for a new furnace. So many techs have quit due to pressure to sell new units. Shame on Bassett for taking advantage of folks TO FOLLOW UP, Eric from the Indianapolis office called me this morning. He was very nice and checked in with my sister to make things right for her. Eric didn't need to contact me but felt he wanted to explain. Thanks Eric and I have changed my rating because of your kindness and professionalism"

"We are so impressed with Bassett! The same day we called for help in January, they sent two of the nicest young men out to repair a leak in bypass valve of our water softener. Josiah V. was at our house within an hour and a half to assess the situation and let us know what needed to be done to make repairs. Within a few hours, Ryan C. arrived to make the repairs, and he was absolutely the most conscientious and thoughtful young man! The repair was done beautifully! I am so grateful that they were able to get to us so quickly, and that Ryan C. Did such a good job with the repair."

"Very professional. Work done as requested. Price was a little on the high side, but acceptable. Just a couple of minor details prevented my giving 5 stars (wall plate and switch color did not match the rest of the room, outlets under fire place would have been better placed facing sideways instead of upwards resulting in cord closer to base of fire pit than I would have preferred), but I didn’t call him out on it when he presented the work so that’s on me. I would definitely ask him back for electrical work."