Kroger

"Why is everything so expensive? Its not inflation "Kroger's profit also topped $2.2 billion, up 35.6% from 2021, outpacing the 7.5% sales growth for the year" Cincinnati Enquirer 3/2/23 . This is price fixing, the grocery store industry does not compete for lower prices any longer. So much for the capitalist competition. Guess the CEO doesn't feel the squeeze when he's making 19 million per year. He should try and live off the 28k avg his employees make for two years and see how he does."

"Smaller compared to other Krogers in Bloomington, but shelves are usually well stocked."

"no help at this store. Employees treated me so poorly! & it was five of them upfront on 11/28 at 140pm!!!!!! Their on their phones! I stood at check out for over 15 mins for nothing while they stood and talked ."

"Even though it is not the worst Kroger in town, I'm still extremely dissatisfied with Kroger(s) overall for the following reasons: 1)getting rid of (all but one) cashier, except in the morning when there are none. Even though customers have spoken, that we all hate self-checkout, you still refuse to hire cashiers just because that became the trend in many grocers during COVID. Everybody hates self-checkout. And we are starting to hate the grocery for it. you're making customers do the work for you! And it obstructs the check-out process, takes so much longer. There are always issues, and hold ups. 2) Every time I come to Kroger, you have moved the categories around again. I know why you do it. I know corporate strategies include changing where categories are located in order for people to spend more time in the store, looking for the things we need. it's an incredibly antagonistic practice to the customer. Find a better way to fit things into your store but keep your layout of categories the same so we know exactly where to find them! We want to know where to find things with ease. I have to ask an employee every time where something is because you've moved it again. Publix does not do that. You go into the store and know exactly where your items are because they know that's what customers want. Do you know what their tagline is? "We're shopping is a pleasure." Learn something from Publix and be better, Kroger! We want you to succeed. But right now we hate you. I avoid shopping at you as much as I can because your tagline is "where shopping makes customers disgruntled." Learn from Publix, with their amazing employee owned / mutually-held corporate structure, which drives all of their choices towards customer satisfaction- driven corporate values, where the customer matters (& comes first!)"