Best Buy

"Worked with 3 sales associates. 1 was a manager. Was told the IPHONE I purchased was sim card compatible. Was not. Either was lied to or sales is incompetent. Either way I lost personal time, was embarrassed upon delivery of phone as a gift and will never trust any employee again. What are options make this right?"

"I have a installation of a new car radio for my vehicle on the 31st, I tried calling this location today to see if there was a potential possibility to reschedule the installation to an earlier date and was pretty much told the only availability was the 31st or if I wanted to reschedule I could reschedule for January 11th. If I'm asking for an earlier date to have it installed why would you present me with an option that is almost 2 weeks later than what is already scheduled? I'm pretty certain I asked for an earlier date not a later one. I hope the people installing my radio have more common sense than whoever I just talked to on the phone that was a customer support representative."

"I bought Sony Bravia OLED television for my birthday. The picture quality blows me away. It's the best television that I have ever bought. I had previously a Samsung television. The details of color, facial details and sound is no comparison. Sony is better. My wife says that the pictures are crystal clear."

"Went to buy headphones…… thought it would be a simple purchase. Nope. Had to wait over 20 minutes for assistance while different employees called other employees to help. Once I was able to get help, had to wait for them to be pulled from a cage. I get it but the experience makes shopping in store daunting."

"Bought an "open box" LG television only to find that it had no remote. Returned it half an hour before closing and barely got someone to refund me, all the staff were more interested in chatting and getting ready to leave. Wanted to actually do an exchange or buy another TV but couldn't get any help and checkout line was barely moving. I won't be back and judging from the service i experienced I won't be missed."