Subway 102 Brysta Drive, Marshall, IL 62441

"Came for lunch like I normally do and most of the time the workers are great but this time there was a manager who was taking my order and she was completely rude the whole time. Honestly very disappointed in how she acted towards me. I for one will never go back to this establishment until I know she has been either fired or quit... I love subway but it's not worth coming in and geting rude customer service."

"My fiance and daughter came in with an order of 5 - ft long sandwiches and salads. 3 of the orders we were receiving over the phone as we walked down the line. Emily was working. A real trooper ! She hung in there, smiled as she went about her work, just made the whole fiasco go so much easier than it could have been. She deserves a pat on the back for outstanding customer service, excellent attitude and in my book, going above and beyond to make sure we as a group (including the phone orders) had excellent customer satisfaction. We have gone to this restaurant many times in the past 20+ years, and I cannot ever leaving there and being this satisfied with a restaurant. Kudos to Emily, you're the best ! Thank You."

"Had a bad previous experience, so had not been there for months. Gave it another try and they get double thumbs up."

"Everytime we come here we never get a reciept and when we ask for one its "too difficult to reprint" or "we dont have time for that". We always order the cold cut combo add extra turkey and have never gotten extra turkey but always paid for it. The advertise Soup Is Back! And yet never any soup. They posted they were under new management a few months back but its still the same people. Subway corporate needs to shut this store down im tired of wasting money on things i dont get and not knowing how much i paid for everything."

"We came here for subs and left feeling horrible for the staff. 5 stars for the food 5 stars for the condition of bathrooms and eating area 5 stars for the staff 1 star for the treatment of staff. One of the ladies making our subs broke down in tears as she said she had been working 20 hours none stop due to not enough staff and new staff just quitting. Also, subway has changed the way they do the subs which added onto the stress of the team. Having an employee break down in front of customers is one thing but hearing how they're treated is another. We were still greeted with a smile and had a fantastic sandwich even though they're dealing with so much. If you pop through, be an encouragement to this team because they need it."