Simply Shae Soul Cafe

"This food is burnt the service was terrible I order my food was told my wait was only 30mins waited two hours in a half. A then when I went inside to check the wait that’s when I was informed the sides I ordered was not available the salmon was dry it’s so supposed to been stuffed salmon the stuffing was burnt the mashed potatoes didn’t takes like garlic mash I order three order and all my order was made in correctly. To be honest I cook wayyyy better then them don’t waste your time or money for a long wait go else where"

"I had to think hard on this review and give myself an opportunity to calm down so that my review can come off articulate and not just a bad review from a disgruntle customer. But let’s rip the bandaid off because there will be no sugar coating here!! The establishment needs entirely NEW staff stop hiring people that don’t represent what you stand for in your business and those that don’t have a single ounce of customer service skills!!! If you want your business ran in the ground do it yourself!!! I waited 50 minutes and still never received my food however the cashier was quick to offer me a refund with no apology nor consideration to the fact that I had patiently waited 50 minutes and NEVER RECEIVED MY Food!!!! Why do we have to call the establishment and hear “ we have a line out the door and not taking call in orders you have to come in” this is very unprofessional ESPECIALLY having people come in and still have to wait almost an hour to receive their food that’s ridiculous!!! I placed my order at 12:42 pm and didn’t get food but received a refund at 1:28pm absolutely unacceptable!! I came to this establishment because I’ve been knowing the owner for a while and I remember patronizing her beauty salons when she owned them I remember them being great places so I expected this restaurant to also be representation of what I’m used to, sadly It absolutely was not! And I will not return nor recommend this restaurant to anyone! Do better!!!! the front door is in need of repair as it is a hazard swinging open on people like that! The lobby is freezing cold a small heater could possibly suffice and the staff especially cashiers have to be replaced with people that want to work and care about your brand!!!! Hire someone for call in orders or simply don’t take them until the business is up to par! The unprofessional cashiers can’t do it all!! As a black owned business there are already so many unfavorable things people say about them, don’t prove them right!!!!"

"I had food catered. I bought the macaroni, pot roast, dressing, and greens. The greens were really good. The macaroni is not a favorite. Taste like it was made with american single cheese. The dressing needs to be cooked more. Once i put it back in the oven it'll taste better. The pot roast has flavor but needs to be a little more tender. Overall i give the food a 6/10. The customer service was good."

"Overall, the food was on point. I definitely give them credit on that one. However, I ordered candy yams, and instead, I received two portions of mac and cheese. I also ordered corn bread and am not sure how I ended up with garlic bread. Yes that was the actual size of it . I ordered at 1535 I did not leave until 1701."

"I ordered delivery via GrubHub. The portion sizes are nice for the prices. I enjoyed the lamb chops and the jerk catfish. The cheeseburger egg rolls and greens were good too. The spaghetti was okay. The Mac & cheese I received didn't look like these pics. It was cheesy but it had a slight red tint which could explain the different spice to it. The baked beans were okay, but some of the chopped ingredients didn't seem to blend well with its overall flavor. Overall, I recommend trying this restaurant. The turkey legs seem intriguing, and they have nice seafood options. I would order from here again."