Shugga Shack Glenwood 331 East Glenwood Lansing Road, Glenwood, IL 60425

"I never left a bad review before .. I usually try to understand and work with the business the best I can ,The experience I had today at Shugga Shack was unacceptable therefore my fiancé took me to stop by and grab some food its a new small food business in our neighborhood so we decided to give it a go. He ordered 2 (10 pice wings buffalo) 2 Funnel Cakes, 2 Pizza puffs we walked in during no rush hour so we thought it would be at least 10-20 minutes for our food we sat down and waited the complete opposite 40-50 minutes instead . They ran out of ice cream and decided to run to the liquor store to grab ingredients to make the ice cream for the funnel cakes instead of asking us if we wanted a refund . when it was time to grab our food we noticed we were missing a 10 pice wing they told us we didn’t order it when I was right beside my fiancée when he was listening. I am not trying to bash or have other people not go but for 65-70$ I could of went somewhere else"

"Let me just start off by saying food was kinda okay but the service was horrible. I sat and waited patiently with my woman for my order for 30m and it still wasn’t ready and when I tried asking a question the African American female was so hostile and rude. I finally ended up getting my order after the longest but then they ended up forgetting to ring me up for my wings that i was mainly waiting for.i finally just accepted it and left but for 65$ worth of 4 items i think just spend your money else where. For a small new business I would’ve thought they would’ve tried their absolute best to please their customers. I’m not trying to bring down the business but just trying to put the word out there for the business to see and improve!"

"Not only was this the first place I got a turkey steak that was delicious but the chicken one was even better honestly the best steak sandwiches I've had the fries were cold by that was delivery so I'm sure they delicious cause the sauce is amazing.. highly recommend"