Hardee’s

"If I could give this place no stars I would. I went inside of the establishment and ordered a sausage biscuit with egg ,French toast, and two sausages biscuits with egg without meat. My daughter and myself don’t eat pork but my husband does. While watching the cook prepare the food was touching things that was not food,while basically contaminating the food. She touched the outside of the microwave,something steal in the back, then she pick up the broom and started sweeping with the gloves. She also was touching bacon etc while preparing the meatless sandwiches. I told the cashier I no longer wanted my order. She asked why, I stated I prefer not to say. She kept asking me which irritated me. If I request a refund without even having the food in my hand it shouldn’t been an issue. She goes to get this burly racist manger Mike who comes and tell me I have to have a reason to get a refund. Where in Hardee’s policy does it state if I’m not satisfied with the service, I can’t get a refund. He stated he’ll refund me half of my order and basically forced me to take half of the order.Do not eat from there . They’re unprofessional and racist. Very poor customer service."

"I believe Hardee's burgers are delicious. Having said this, Hardee's must be the worst fast food restaurant chain in existence. They offer promotions through their app, yet it is the most dysfunctional software ever designed. Two-thirds of their restaurants are located in truck stops so you can't use the app for them. I found this Paxton, IL restaurant within a mile of the Interstate so I thought I would order something to be picked up and the app did not honor the promotional prices, the app would not allow me to see what I had selected until I paid for food, the app would not allow me to edit my order, etc. I finally gave up."

"I got a 10pc chicken strip meal that yes could be 2 meals but $23 for a drink fries and chicken strips is a bit much!!! The chicken was def better than I expected and a good thing it’s a lager meal cause the burger was disgusting. Staff was super courteous and patient as I couldn’t believe my cost for chicken strip meal and a reg cheeseburger meal was $35."

"The food was okay but it seems like it's getting smaller proportions for the price but it's still good is convenient that it's open 24 hours on Friday Saturday I like that a lot I live 40 minutes away so I'll drive to get some food later that night"

"The food was good. I was traveling back to Illinois from Ohio. And I stopped at Hardee's to eat a burger because I had been on the road for about 5 hours already. I saw that they had a free sandwich if you signed up for their app. Which I was trying to do. I didn't understand how to get the free sandwich when I ordered something. I asked two different employees. They didn't know how to do it either. So I had to figure out myself. It took me a good 15 minutes of my time to sign up and figure out that once you order anything. After you order the sandwich that you get to choose from. The price of that sandwich will come off after you have already ordered. So it was very simple they need to train their employees a little better. Especially when they have a big sign on the top of the counter by the registers. They should be able to help the customer out with any promotions deals that they have. But my meal was good for only 2 dollars that's the only reason why I gave it two stars. Otherwise customer service has gone out the window. If you think you're going to get some help at any restaurants or stores anymore you can forget about it. They don't care about the customers anymore. You'll be lucky to have a good place to go and get great customer service!"