Nails Plus

"I have been going to this nail shop for year's. Today 12/13/23 and the last time I visited, Roy which is Gwen husband was very rude to me. On my last visit Roy acted like he did not want to do my nails. He was handling me very yruff such as scrubbing my hands and feet hard and fast. He did a rush job just to sit down and play a game on his phone because there was no other customers waiting. The customer that was sitting next to me even commented and said he act like he don't want to do your nails. So, I asked him was he ok and of course he didn't respond because Gwen said he can not speak English. I believe he understands some of what you are saying. This place makes me feel like they don't want to have to many black people at their location. I have been going here for year's and not just with this experience but times before then I have felt this vibe but I kept going only because I liked Gwen. Gwen is awesome and she always takes her time and don't make you feel like she is giving you a rush job. Today I made a decision I really wanted to get my nails done so Gwen was working on a customer and Don told me to go to Roy. When I got up they all started talking out loud in their language of course, which I always thought was rude. So I was sitting in the chair and Roy sit in the chair next to me, we both was just sitting there so I said to Roy are you going to do my nails he shook his head very aggressive like. So I asked Gwen what was going on and she said I am going to have to do your nails but it is going to be a while because she was working on a customer and was going to do something for another customer that Lisa was working on. I sat there for 2 minutes and thought to myself there are several nail shops in Trussville I don't have to take this and I left. I have never said or did anything to Roy just 3 months ago Gwen told me that Roy liked me as a customer. Sorry long post and I know several typos."

"I have been going here for a while about 2 visits ago I asked Ween to use a clean sponge on my feet instead of the same nasty one that she used on everyone else. She told that I can bring my own. I told her Ithat using a clean sponge on each feet was part of the process. She didn't like that response, so when I came back she tried to do the same thing and I asked her to use a clean sponge she didn't like it. She didn't want to finish my pedicure, and she didn't want me to tell her how to design my toes. She told me she didn't want to do my feet any more because I ask for too much and it takes to much of her time. Using the same sponge can pass fungus from one client to the next. The owner was okay with it. This is very unhealthy. Other shops have a small person sponge for each client."

"I've been going to Don and Lisa for over 20 yrs. They are the best in town! I've tried other places here and there over the years (and literally have left some places crying over how bad my nails looked) but none compare to Nail Plus. Although I've not been getting acrylics the past couple of years, I still go here for mani and pedi. If you have ingrown toe nails, Lisa is the best with these. I would take my daughters here when they were growing up and now that they are grown they also only use Nail Plus for their acrylics and pedicures. Try them, you won't be disappointed!"

"I absolutely loved this salon! They were professional and efficient, and the wait wasn’t that bad. I loved how they took the time out to do everything perfectly. They also have some good advice on what colors worked for me. I got a manicure and a pedicure and they were delightful. I love about an hour away but it’s definitely worth the journey. They were also very nice and made conversation the entire time. 10/10"