Academy Sports + Outdoors

"Our son was starting baseball and he required some black pants, so we ended up here because our local Walmart didn't have the right color of pants. Luckily we were able to find a couple pairs along with a bag for his baseball gear. Unfortunately that is where the positives end. That being said...please do not go here on the weekend before sports season (especially if you're anxious in closed-in places). You WILL be smothered by crowds and stuck waiting in long lines (because of course there are only 1 - 2 lanes open). There was next to no selection of youth baseball cleats (plenty of soccer cleats though). Their bathrooms need some MAJOR attention...my daughter and I had to go and there was toilet paper all over the commodes. It gets better. The stall I was using had what looked like FECES on the toilet paper cover. Also the area in general is getting bad...we were met with the smell of not just cigarettes but pot (yes, pot) when we got to our vehicle. Unfortunately, this is the closest Academy to us (we live in Pell City). If there was any reason we had to go to an Academy in the future, we would gladly drive the hour to Gadsden."

"A few weeks ago, I had my item to check out. There were no other customers, but there were 2 employees standing by the checkout line and ignored me. I stood there and they didn’t acknowledge me. I waited a couple of minutes, put my item down and left the store. It was a black lady and a black man. I needed a Ken Onion Work Sharp today, but I get it from Amazon."

"Purchased a firearm online for store pickup. The personnel working the sporting goods desk were incredibly professional and personable. Had a great time waiting for the background check to complete and got to hear some hilarious stories about the type of characters they deal with in the same scenario. Was in and out in a little over a half hour!"

"01/05/23 12:20pm Sitting at customer service waiting on pick up order. About 7 associates have walked past. No one has greeted. The tall nasty manager is standing here too cool for school like a drill sergeant staring at folks. Customer service just sucks, not what it used to be and I see why folks in customer service are in exactly that. William was extremely nice though!"

"Item was clearly marked $19.99 on the shelf. First cashier started ringing it up for $23.99. I went back and provided picture evidence of this discrepancy. The second cashier made adjustments but then said it would be okay to leave price marked on the shelf as it was... I expressed that it is not fair to other buyers to continue with such a business practice."