Walgreens

"Went to pick up a few things today but I am appalled at this store. Can someone explain to me why ONE associate was responsible for the register while the other employees were hiding in the back?? I saw one girl running back and fourth trying to get everything done while the guy was standing around with his thumb up his butt. Why is he even employed there if he isn’t working? Devin checked me out at the register and the boy walked up at the last second to FINALLY help out but it was too late. Fire him or train him better, that’s ridiculous. And someone give that girl poor girl a raise, she was the only pleasant thing about my experience. Do better Walgreens."

"My husband went in to fill a prescription and was made to feel like a drug addicted. He ran out of medication two days early and wanted to fill it with out insurance. They treated him so horribly and made him horrible."

"Called twice to find out when my rx would be ready and they hung up on me both times. We had to switch our kids meds to a different pharmacy because their pediatrician refuses to work with them from here on out. Their customer service standards are absolutely disgusting."

"My rating is for the pharmacy not the store portion. The store is very clean and employees nice. However the pharmacy is horrible. The pharmacy changed staff a couple months ago so the customer service is better. So I am giving them 2 stars instead of 1. However, if there is one person in front of you in line you will wait 30min minimum to pick up medicine, drive thru or walk in. My average wait time is 45min to an hour even with a pre-filled prescription that I am just picking up. They also can't find my prescription in their system. The pharmacist has to come over and find them after arguing with me that my doctor didnt send the prescription in properly. (I have multiple doctors from different offices send in prescriptions and this Walgreens magically cant find any of them.) You can imagine the waiting time adition when they cant find my prescription. Changing pharmacy because this one is so slow."

"This Walgreens have the worst staff ever!! I’ve seen people come back in for receiving the wrong medication. I’ve not received my full prescription without explanation. The people who work in the front also gives me a hard time. I renewed my drivers license which apparently there is a new system for that since Gardendale DMV gave it to me on a sheet of paper;however, the logo was displayed. Walgreens wouldn’t take it because they said it wouldn’t scan when I was under the oppressive that you needed to verify the date of birth. They are full of it! I literally showed my old expired license to try to show I wasn’t lying. Went down the street to the one in Fultondale and they accepted it with no problem."