Rich's Collision Repair

"I wouldn’t take anything to them or much less tow my car they have dope heads for tow truck drivers and the guys in body shop and that paints has drunks doing the work so beware"

"***Edit Used again for an accident through insurance. After 2 weeks of incomplete estimations, unauthorized repairs and parts were ordered and was told through insurance I would need to cover labor and restocking of parts when transferring vehicle to another shop for estimation. After pressuring and getting Insurance, local parties and other individuals involved, all 'costs' to me were waived besides towing. Low and behold, new estimation from other shop before paint was 95% of vehicle value and subsequently totaled out. I did not have an experience where I could recommend this shop. This is sharing the bare minimum of my entire recent experience with this shop. Original Review: Had an slight issue with my suspension making some noise, and stopped by after running by about 4 shops to see if someone could jack it up and check everything. Long story short, these guys got me taken care of."

"I have had bad and good experiences with this company. It just depends on which driver you get. One Tow Truck Driver for Rich's Towing Service, KEVIN, and his partner, are GREAT! They figured out how to get my broken car out of park and into neutral by patiently problem solving until they figured it out. Another driver, Matt, was not so patient, and bent my tie rod loading and unloading my car off truck bed WITH CAR IN PARK. Not only that, but when I called his number to tell him I had damage, he was not nice about it and hung up on me. If you use this company for towing, ask for Kevin! I have reached out to the company about this, and they have not returned my calls/messages/text messages. I filed a complaint/case with Allstate Insurance, who uses this company for Roadside Assistance in this area, and they are taking their own sweet time about helping. My car has been sitting at a repair shop since December. I fear that my Hybrid battery is going to go bad from not being driven/charged. I plan to drop Allstate after this is resolved."

"They do a great job. No surprises when it came to my bill and my vehicle ran great! I've also used their towing service and the driver showed up on time and had my car loaded in literally one minute. He was so nice and made me very comfortable."

"Picked us up on a AAA tow, brought us to the shop, helped us with tools and whatnot. If you don't know, these are the right people. They will take care of you!"