Starbucks

"It’s a great place for drinks I would recommend there ham and Swiss croissants there really good and there paradise pineapple drinks are to the staff is really nice all they do sometimes is just mess up my name but it don’t effect the drink so it’s good"

"The staff is always friendly and attentive with orders. They do get busy but its worth the wait."

"Came in Christmas Eve morning while back home in Tupelo visiting family They were busy but not as busy as I've seen in the past. No one greeted us or came to the register after looking up to see us standing there rehearsing our coffee orders and making sure to get the order of the words to our individual orders correct (like most of us do). Anyway. We waited 45 seconds to one minute of an awkward standoff with employees who continually glanced up at us and we made eye contact with. No words spoken. We just exchanged fake smiles and glances. Super weird while we wait for the young man to come sliding up to the register like Cramer from Seinfeld entering Jerry's apartment. No apologies. No hello. Nothing. We just jumped straight into ordering. Fine. No big deal. The renovation in the establishment (not sure when they did it...I was probably living elsewhere at the time), caused horrible acoustics and my ears to ring the entire time we waited for our 2 americanos. Kids' squeals at one of the tables filled the Starbucks and were almost unbearable. Don't get me wrong, kids are great- West Main Starbucks' acoustics? Not so much. There were MAYBE two people waiting for their coffees in front or us...or so we thought. Everyone was sitting down while they waited. While waiting 15-20 minutes for our coffees, I saw 4 customers come back for their orders being incorrect and then having to wait in line all over again as their orders were made again. Sitting at the table, I noticed how filthy the prep station was-including the counter where customers pick up their orders. At the 12 minute mark, my boyfriend went to ask for our money back (we needed to get back home to make breakfast for family). After waiting for someone to come back to the register, a refund was asked for. The batista said our order was coming up. The only batista making in-house drinks announced the next 3 orders being worked on. Ours was second. Great. But it wasn't really. Two orders were called before ours. No big deal. At this point, we were over waiting and regretted not ordering a simple Pike Place coffee. Would we still have to wait for that or would the barista taking orders have gotten it and handed it over like normal? I wonder. Doesn't matter. I couldn't help but notice that the regular crew wasn't working yesterday morning. Maybe that's why the experience was so terrible? In total, Starbucks on West Main is no longer the cozy, comfy place we used to hang out in and enjoy coffee and time with friends. Word to the wise: If you're in town and want to grab a coffee, skip this Starbies or hop in the drive thru line- it always look long, but boy is it faster! That line cleared out three times while we waited for our weak coffees."

"When entering the store it's like a storage unit with all the boxes laying everywhere. This isn't a one time observation it's like that every time I have been there. Its a safety hazard!!! Service is slow need to hire more ppl. Prepare to wait 15-20mins for your order. Employees look tired and wore down"