Arbor Financial Credit Union

"We have been with this financial institution which was first named educational Community credit Union since 1968 that is 55 years. For us it has been 55 years of really really good service with kind compassionate people who care to help you in your time of need. Different types of loans and banking are experience has been awesome. Yesterday an emergency situation happened where we needed to get a new furnace and the internet was down due to accidentally having their line cut somewhere between Chicago and Kalamazoo. This left no phone service only place that had internet was the 9th Street office and you could not withdraw any more than and we needed much more than that from our account to put down a payment on a new furnace. After talking to Papa the branch manager helped us to download it from our savings to our checking and then we found out that this company did not want personal checks so then we were sent to Kalamazoo to the Oakland drive Center Street location and they talked to the 9th Street location and we're cleared to allow us to withdraw more than the $500 so we could make the payment down in the furnace will be now installed on next Wednesday. We are so appreciative for this this company and how it responds to any of their customers in the need of help thank you so much for being there for us once again you are a great institution and we love our experience with you great job!"

"The employees at this branch are helpful and friendly. Arbor in general are great about auto loans and give you a lot of options about payment."

"I was giving up on banks and credit unions. I had the infamous online banking card. Other banks don't see you as a potential investment. Just as a number they can make a profit off of. Arbor looks at your situation and is up front and honest about any financial transactions you need. It's not just a credit score to them. It's a member that they will strive to make you better and financially focused. I personally recommend this credit union to friends."

"I have been a member for years. I went in with a friend to see if Arbor at the Paw Paw location could get him a better interest rate on a car loan from what he was quoted at his credit union. Arbor came in 6% lower than his credit union. When it was time to finalize the loan after he was told he had been approved, they retracted the loan because our employer dosent do direct deposit and he rents from a family member. He has more than enough income and decent credit. I dont feel I can trust this institution any longer and I am checking into switching to Honor Credit Union."

"Hands down switching my account to Arbor Financial Credit Union ( then ECCU) was one of the best decisions of my life! From our first checking account to our home loan they have been absolutely wonderful to deal with. We have always been treated with dignity and respect. From the daily tellers, to phone personnel and all those in the loan department. We are grateful customers!u"