T-Mobile Authorized Retailer

"Scammers, avoid them. If you want to go to a T mobile store, go to a corporate store as opposed to an authorized Retailer. George lied about the pricing for a plan, even when he "consulted with a manager" among other things."

"Should have never switched to T-Mobile, when I went back in over a billing issue I was told to call customer support to have extra charges removed and got nowhere with customer support even though the guy in the store said all the extra charges would be removed"

"Great customer service - friendly professionals - transparent pricing - everything you want when purchasing a new phone!"

"I was at the store Friday night with my wife We are from Canada wanting to get service in the USA Rick the manager at store was serving us He was awesome, very pleased with his work especially with our circumstances He went way out of his way just to get us what we were looking for I highly recommend the store to anyone who needs service"

"I can safely say that anyone is able to own a T-Mobile store, but that does not make you equipped to have any customer service skills. The previous owner Alvin was the best with his ability to assist with any issues or problems that a customer may have. The new owner /agents lack the ability to begin to care or want to service anyone who walks in their store. They even called 911 on my phone (not listening to me that the black screen on my phone did not mean my phone was dead.. It still worked. You just can't see anything. So, 911 had to be told they weren't meant to be called. No way to hang up on 911) I went to another T mobile store where they were able to assist me and provide me with solutions to my issue. They also informed me about future solutions should this happen again. Very disappointing that this store does not care for their clients unless you are buying a new phone... Their only solution."