Gerber Collision & Glass 5015 East Michigan Avenue, Kalamazoo, MI 49048

"Gerber was extremely quick and efficient to work with (through our insurance agency). The vehicle was finished much faster than we were quoted, and we were given a very extensive breakdown of everything that was replaced/recalibrated, etc. they were much faster than other body shops in the area. Thank you!"

"Had my door repaired here 6 or so years ago. The repair didn't hold and I brought it back. They totally honored their lifetime warranty and supplied me with a loner car at no cost while they took care of the repair. The staff absolutely wants to get it right. When I picked it up, I saw a few things not quite right, and as soon as I pointed them out, they asked if they could take it back and fix them up, which they did! Caden kept me informed with phone calls throughout the process, Sally at the front desk is very personable and easy to talk to, and Kristin walked me through everything at the initial consult. Great team. It was clear they weren't satisfied until I was satisfied. Thanks Gerber!"

"After some slight damage to my tail light, I went to Gerber Collision and Glass to have it replaced. Mark was able to find a tail light within a few days, and installing the part only took about 10 minutes. I definitely recommend this shop to anyone with collision issues. Everyone was helpful and experienced."

"TAKE YOUR CAR ANYWHERE BUT HERE. I've gone here twice, the first time they didn't adjust my headlight properly (leaving a blind spot on the right while driving at night) and the bumper wasn't pinned completely (sticking out near the headlight). I should have taken that as a sign to never return but I gave them a second chance. The second time after paying for them to "fix" my car, they blew up every form of contact to make sure I was satisfied. I wasn't. I took the car back and they told me to my face "they don't do that work here". My front end was damaged from a rear-end accident. I talked to three different employees BEFORE, DURING AND AFTER my car "repair" telling them the damage was more than cosmetic. The first employee told me to take it to a mechanic to get scanned before I bring it in for my appointment, the second said they would scan it while they work on it to assure all damages were repaired, and the third said they scanned it and they would "take another look". The third employee told me what was wrong in the parking lot, drove it to the back to rescan it, and then said "we don't do this work here, we take it to a shop down the street for these repairs. you can take it there yourself but I don't know how long it will take, they prioritize our repairs." IS THAT NOT WHAT I PAID FOR?! They also did a sh.t job with the headlights again, the hood looks incorrect, and again the bumper parts weren't put on all the way."

"Good detailed repair work. 2nd time I've used them, I appreciate being made aware of the status of the repairs regularly. My car looks good to me."