Community West Credit Union

"Their Kentwood branch is my go-to Credit Union. Staff is always smiling, friendly and helpful. Especially love working with Melissa and Kathleen. Highly recommended!"

"If anyone is looking for a credit union I would check into them. I stopped in the week before to ask a few questions about opening an account. I was met with smiles all around and answers to all my questions. Even though they did not have the Zelle option I needed they did offer Venmo. After all is said and done, I decided to open an account with them just because of how they responded to me and how Positive all the ladies were. If I could give 10 stars I would. Thank you to all the ladies that helped me out. I wish I knew all your names and I would list them all. but know this, I'll remember all your smiles. Even they young lady with the mask on. You could see her smile in her eyes. Thank you very much for a positive Experience.."

"Warning: They will do a HARD credit inquiry to open a deposit account, even if you are not applying for any credit. This is unreasonable - no other bank or CU I have opened accounts with did this. Their "online banking" system is outsourced to a contractor, poorly supported, and has a few major design flaws. I opened an account, but closed it a week later. Maybe consider some other credit union. edit: To the owner - there is nothing to discuss. I've stated my piece, and it stands as written."

"Josette was amazing. I called because I was having an issue with a bank transfer online. She did the transfer herself over the phone then called me back twice to problem solve and resolve the issue so u could do it myself in the future. Wonderful service."

"Ms. Linda Hutchins deserves some recognition for her customer relations. I spoke to her today regarding some documentation for my mothers estate. Linda was very attentive and understood my frustration. She went above and beyond to address my concern. Please thank her, she definitely deserves it."