UPS Customer Center
1056 Cesar E Chavez Avenue, Pontiac, MI 48340
Hours open
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
The UPS Customer Center at 1056 Cesar E Chavez Avenue in Pontiac, Michigan, is a convenient location for all your shipping and receiving needs. Our friendly and knowledgeable staff are ready to assist you with any questions or concerns you may have regarding your packages. Whether you're sending a package across town or around the world, we are here to help ensure that your items arrive safely and on time. Visit us today for all your UPS shipping needs.
Reviews
"The drivers will just mark your package weather delayed if they don't feel like driving through your neighborhood. Very lazy just kicking the can down the road or in this case to the next driver."
"From Caesar-Chavez highway you would think that this is not a drop off place but it is. Just turn into The parking lot and go past all the trucks to the building. Park in front and go around to the right side. Enter the sliding door. On left, use their computer to enter your order and print a label. It's easy, they have instructions. Then take it to the clerk on the opposite side. They will accept it and give you a receipt. As a drop off point this is great because it's never as busy as some of the stores are. Very easy to drop off large packages. They're open regular business hours, currently it is 9:30am - 6pm Monday-Friday. Plus I've been there many times and the clerks are always super helpful."
"If the management follows up and keeps an eye on the employees' behavior, I am sure a person like Jody won't last a day in the customer service field!!! Her rudeness and the lack of communication skills are unbelievable!!"
"Lost a pair of expensive shoes during the shipping process and told me after they lost them I would have to contact Nike to get them replaced. Not the facility that had them and lost them, nope you've got to hope the seller will clean up the mistake made by the carrier. Not even a sorry, just some rude lady who was a real D!&k Head"
"Im only giving one star to be able to leave this. This is for Jody, your lack of communication amazes me so much i applaud you for representing such a terrible company. Well done on both end. UPS should brag for being the worst hiring decision made, and you should be set as a prime example. You might not get the chance to talk on a personal level, due to your character, but allow me to elaborate some costumer service your ear, please open both ears and keep your mouth shut when a costumer speaks, were not your children lady."
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