U-Haul Moving & Storage of Muskegon

"The two men working were amazing! Very kind and friendly. I would highly recommend this place. The store and truck were clean. They both were very knowledgeable."

"Will made a hard day bearable. He is a phenomenal worker and deserves a raise. He was very helpful in my moving process and with getting a storage unit."

"Thank you U-Haul of Muskegon! Tristan and Josh were amazing. So happy! I recently had the pleasure of using U-Haul for my moving needs, and I must say, the experience was exceptional. From the initial booking process to the final return of the truck, everything was smooth and efficient. The customer service team was incredibly helpful, answering all my questions and providing useful tips for my move. The truck itself was in great condition - clean, well-maintained, and easy to drive. Heat worked super fast and it was very clean. Handled like a dream too. I was particularly impressed with the variety of moving equipment available for rent, which made packing much easier and more organized. The movers the website recommend were stellar as well, Michigans Best Movers (ask for Rohn and Luis! They are so professional and understanding.) The pricing was transparent and very reasonable, especially considering the high quality of service and equipment. What stood out most, however, was the flexibility U-Haul offered. I had to change my return date last minute, twice, and they accommodated me without any hassle every time. This level of customer-focused service is rare and much appreciated. Overall, my experience with U-Haul was outstanding. They made a typically stressful process feel manageable and even pleasant. I would highly recommend U-Haul of Muskegon to anyone in need of reliable and affordable moving services and moving help."

"Best Uhaul experience I've ever had. Reasonable, kind, efficient, helpful staff. I'll drive extra to this specific store just to have the stress free experience I just had at this store. They won't try to sneak in extra charges for "damage" to the truck. The app wouldn't load and William refunded the amount that was added due to my phone not loading the reservation."

"Please hire more people or train your employees to do more! One young lady was doing everything for reservations and had SEVERAL people in line while the gentleman who was "working the back" could only accept return vehicles and ring people up for small purchases like boxes. This literally happened in front of my eyes during my time waiting for the young lady to check me in and go through my paperwork, etc."