Beaver Machine, Inc.

"I purchased a tractor from them about 2 years ago and it was a good experience. When I purchased another one from a non-Kubota dealer and it needed work I brought it to Beaver Machine. I got a quote (parts, labor etc) for $461 before tax with a turnaround time 3-4 days. I dropped it off and didn't hear anything for 2 weeks. When I called I was told they are waiting for the part. I got a call another week later asking if i would authorize new tie rod ends at a cost of $135, I asked "will there be additional more labor"? He replied no since it was already apart. I was told it would be done that day. I called the next day and was told it was done and the bill was $820.92.(The bill should have been $471+$135=$606) I asked why the huge increase and was told they needed to charge me to jump start my tractor. Now after sitting nearly 3 weeks in sub zero temps outside the dealership it doesn't surprise me it needed to be jumped. $200 for a jump start seems excessive, it's more than a new battery? Bear in mind I drove the tractor on and off the trailer to bring it there, so I know it worked fine when I dropped it off. The icing on the cake came when I picked it up and after paying was told its "outback" somewhere. 15 minutes of walking up and down every aisle on a icy parking lot I found it. I loaded it and left very disappointed in my experience. I hate giving any business a bad review, however my complaints were not addressed at the dealer in person. I know I'm a small potato for a dealership like Beaver Machine, but poor customer service on small jobs will be the same on big jobs."

"Had a person make a donation of a new B2601 with a snow blower. TJ was our sales rep and he deserves your business. did a good job getting us a great price including delivery and a complete walk through."

"Highest recommendation to the folks at Beaver Machine from a repeat customer. I was referred to Beaver by a friend 4 years ago and have received nothing but the best service from the finest people in the business. Thanks to Adam, Kristie and Logan for such a great experience."

"I purchased a new Kubota L6060HST which was delivered this last May and Richard or JR was the salesman who I worked with. I just want to say this experience, so fa, has been one of the best experiences I have ever had purchasing equipment. Richard has been awesome. I purchased a lot of equipment and asked for certain service for the tractor when discussing the deal. He promised a lot and has delivered on everything I asked for so far. I still have next service to work with him on but I certainly don't expect that I would be disappointed. I highly recommend Beaver Machine if you are looking for great service. This place is awesome."