RPM FREIGHT SYSTEMS 301 West 4th Street, Royal Oak, MI 48067

"A Heartland Express Company 18 wheeler backed into my car while it was on the lot waiting to be put on another trailer being transported by RPM. The unethical company that RPM uses refused to give their insurance info to Heartland Express. So I'm currently dealing with Heartland Express..trying to get my car repaired but that's not looking too favorable. $3500+ in damage. The driver also did not have an accident form which is required by RPM to make a claim. They put my car on another trailer, so the driver that originally picked up my car was NOT the one who delivered it. Currently talking to lawyer about the situation. Be aware of shady practices. I ALSO HAD TO TAKE AN UBER TO WALMART TO TAKE DELIVERY OF MY CAR SINCE THE TRAILER THEY TRANSFERRED MY CAR TO WAS TOO BIG FOR A RESIDENTIAL AREA....$3500 damage +$1600 transport cost +$13 Uber= $5113 is the total cost to deal with RPM. I NEED MY CAR REPAIRED!!!"

"RPM was recommended by our local car dealer. The car was being shipped from Michigan to Connecticut during a blizzard. The driver could not get into our neighborhood due to a hill and 2 feet of snow o he walked to our home and drove the car down the hill and loaded it on he truck. Lots of snow and Ice on that trip but it arrived on time at my daughter’s house. GREAT SERVICE Thanks, and the price was also reasonable. Don in Michigan"

"I recently booked a load with Memo from Michigan to Ohio. He instructed me to set up on the highway, and I agreed. However, after completing the setup, I tried to reach him several times with no response. After some time, I was finally able to get through to him, but he mumbled something on the phone, didn't give me a chance to respond, and abruptly hung up. Unfortunately, he didn't respond to any further attempts to contact him. This experience was completely unprofessional."

"Sam Rojas is one of the best in the business. Helped me move a couple of personal vehicles and there was never one hiccup. Communication was always there, never had to reach out for updates. Couldn’t have asked for a better experience."

"This company is the worst at picking up the phones. Driver noted damage on delivery but gave no information on how to contact claims. I’ve spent 2 hours now trying to call the company to get to claims and still no response. I wish I could say this is a one off thing but it’s every time. Company is very frustrating to contact if you have an issue."